Degree Level. Factor (official transcripts/grade slips must be received by 6/30 of each school year)
Service Levels All service level requirements will be set forth in Exhibit A (“XXXX.xxx Referral Service Level Requirements”). Recipient Xxxxxx agrees to adhere, and encourage Recipient Agent’s adherence, with the version of the XXXX.xxx Referral Service Level Requirements in effect at the time XXXX.xxx identifies the Referral to Recipient Broker/Agent.
Informal Level Before filing a formal grievance, the grievant shall attempt to resolve it by an informal conference with his/her immediate supervisor.