Common use of Difficulties in paying Clause in Contracts

Difficulties in paying. (a) If you have difficulties paying your bill, you should contact us as soon as possible. We will provide you with information about various payment options and, where applicable, payment assistance, in accordance with the Electricity Industry Code. (b) We are required by the Electricity Industry Code to identify situations where you may be experiencing difficulties in paying your bill. In such cases, we will offer you the opportunity to pay your bill under an instalment plan and provide you with information about various payment options and, where applicable, payment assistance, in accordance with the Electricity Industry Code.

Difficulties in paying. (a) If you are a residential customer and have difficulties paying your bill, you should contact us as soon as possible. We will provide you with information about various payment options and, where applicable, payment assistance, in accordance with the Electricity Industry Code. (b) We are required by the Electricity Industry Code to identify situations where you may be experiencing difficulties in paying your bill. In such cases, we will offer you the opportunity to pay your bill under an instalment plan and provide you with information about various payment options and, where applicable, payment assistance, in accordance with the Electricity Industry Code.