Doctor idle time11 Sample Clauses

Doctor idle time11. For resident physicians, the appointment system with the lowest average doctor idle time is appointment system 12 with an average of 6 seconds of idle time per appointment (or 1 minute of total idle time per clinic session). It is closely followed by the other appointment system configurations in the top 10, each of which has an average doctor idle time of 4 minutes 24 seconds or less per clinic session. The five worst performing appointment systems are AS 39, 19, 3, 23 and 35 in descending order of performance. The average doctor idle time for these configurations lies between 1 minute 40 seconds and 1 minute 57 seconds per appointment. For medical specialists, the results are very similar to those for resident physicians as can be seen in table 18. Appointment systems 44 and 28 score best and have an equal average doctor idle time, namely 4 seconds per appointment. The worst performer here is appointment system 23 which has an average doctor idle time per appointment of 1 minute and 33 seconds. From attachment 17, which ranks the appointment systems from lowest to highest doctor idle time for resident physicians and medical specialists, we see that there are two big determinants for idle time. The first and most important one is whether an initial block of patients is used at the beginning of a clinic session or not. As expected (see supra paragraph 2.1.4), such an initial block leads to a lower doctor idle time. On the contrary, recall that the opposite is true for patient waiting time. These results show that having multiple stakeholders sometimes brings along conflicting interests. The second experimental factor which clearly has an impact on doctor idle time is the queue discipline. The current policy is favored over the back row policy for a lower idle time. As such, appointment system configurations with an initial block of patients and the current policy for queuing perform better in terms of doctor idle time compared to other appointment systems.