Driver Training. The Contractor shall provide an approved training and retraining program, to teach driver proficiency and safety. The driver-training program will commence the first year of employment and shall include but not be limited to the following: 1) Defensive driving, using a program approved by the National Safety Council; 2) Use of all special equipment associated with the job, such as wheelchair lifts, fire extinguishers and two-way communications devices; 3) Operating procedures, including passenger assistance policies, fare collection, vehicle pre-operation checks, use of forms, record keeping and dispatch procedures; 4) Familiarization with the service area; passenger assistance techniques, including training in dealing with the disabled and sensitivity training; 5) Relevant policies and procedures contained in an Operator's Manual; In addition, the driver training shall include at least: a) Annual reviews of individual driver's responsibilities and performance; b) Semi-annual observations of the driver's on-the-job performance. Supervisors should ride with the drivers to observe their driving techniques. c) Maintaining records for all drivers to verify that the training has been received. 6) Drivers shall be retrained in Defensive Driving and Passenger Sensitivity every three years. Individual training records shall be available for inspection by Recipient on request.
Appears in 3 contracts
Samples: Transportation Services Contract, Transportation Services Contract, Transportation Services Contract
Driver Training. The Contractor shall provide an approved training and retraining program, to teach driver proficiency and safety. The driver-training program will commence the first year of employment and shall include but not be limited to the following:
1) Defensive driving, using a program approved by the National Safety Council;
2) Use of all special equipment associated with the job, such as wheelchair lifts, fire extinguishers and two-way communications devices;
3) Operating procedures, including passenger assistance policies, fare collection, vehicle pre-operation checks, use of forms, record keeping and dispatch procedures;
4) Familiarization with the service area; passenger assistance techniques, including training in dealing with the disabled and sensitivity training;
5) Relevant policies and procedures contained in an Operator's Manual; In addition, the driver training shall include at least:
a) Annual reviews of individual driver's responsibilities and performance;
b) Semi-annual observations of the driver's on-the-job performance. Supervisors should ride with the drivers to observe their driving techniques.
c) Maintaining records for all drivers to verify that the training has been received.
6) Drivers shall be retrained in Defensive Driving and Passenger Sensitivity every three years. Individual training records shall be available for inspection by Recipient on request.
Appears in 3 contracts
Samples: Transportation Services Contract, Transportation Services Contract, Transportation Services Contract