Common use of Easter Monday Clause in Contracts

Easter Monday. (a) On Easter Monday, as defined in Article 16.01, staffing level up to sixty percent (60%) in the Contact Centre Services is to be maintained in both the English and Bilingual classifications during normal hours of operation. (b) A notice will be posted and the employees can volunteer to make a commitment to work the days indicated. The Company will attempt to achieve its minimum staffing levels on a voluntary basis, failing which we will achieve our minimum levels with the lowest seniority people who are able to provide the necessary service. (c) The Part-Time Contact Centre Representatives will not be required to work more than four and one-half (4½) hours unless they volunteer to do so. Any Part-Time Representative who volunteers to work a full shift (7½) will be compensated for a lieu day at seven and one-half (7½) hours. (d) Employees who work on Easter Monday will be given a choice to be compensated for all hours worked as follows: (i) The employee can be paid at the rate of one time their base hourly rate in addition to their holiday pay for the day plus they will be given a day off in lieu of the holiday; or (ii) The employee can be paid at a rate of two times their base hourly rate in addition to their holiday pay for the day.

Easter Monday. (a) On Easter Monday, as defined in Article 16.01, minimum staffing level up to will be sixty percent (60%) in the Contact Centre Services and is to be maintained in both the English and Bilingual classifications during it’s normal hours of operation. (b) A notice will be posted and the employees can volunteer to make a commitment to work the days indicated. The Company will attempt to achieve its minimum staffing levels on a voluntary basis, failing which we will achieve our minimum levels with the lowest seniority people who are able to provide the necessary service. (c) The Part-Time Contact Centre Representatives will not be required to work more than four and one-one half (4½) hours unless they volunteer to do so. Any Part-Time Representative who volunteers to work a full shift (7½) will be compensated for a lieu day at seven and one-one half (7½) hours. (d) Employees who work on Easter Monday will be given a choice to be compensated for all hours worked as follows: (i) The employee can be paid at the rate of one time their base hourly rate in addition to their holiday pay for the day plus they will be given a day off in lieu of the holiday; or (ii) The employee can be paid at a rate of two times their base hourly rate in addition to their holiday pay for the day.