Escalation Procedure and Disputes Sample Clauses

Escalation Procedure and Disputes. Any issues which first arise under the Agreement shall be referred to the Nominated Officer/ Account Manager in the first instance. Should issues not be resolved by the Nominated Officer/ Account Manager within 10 days, then the issues shall be referred to the Authorised Officer/ Framework Manager in the second instance. Should issues not be resolved by the Authorised Officer/Framework Manager within 10 days, then the issues shall be classed as a dispute and dealt with via the Dispute Resolution Procedure within the Terms and Conditions of the Framework Agreement.
Sample 1
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Related to Escalation Procedure and Disputes

  • Complaints and Disputes 28.1. If the Client wishes to report a complaint, he must send an email to the Company with the completed “Complaints Form” found on the Website. The Company will try to resolve it without undue delay and according to the Company’s Complaints Procedure for Clients.

  • Complaints and Dispute Resolution 16.1 Where a dispute arises in connection with any aspect of this Agreement, the parties acting with good faith, will use all reasonable endeavours to bring any such issue to the attention of the other party in a timely fashion and in any event within 60 days of any such dispute coming to their attention.

  • LAW AND DISPUTES This agreement is governed by Federal law.

  • Governing Law and Dispute Resolution Procedure 34.1 This Agreement and any dispute or claim (including any non-contractual dispute or claim) arising out of or in connection with it or its subject matter, shall be governed by, and construed in accordance with, the laws of England and Wales.

  • CONSULTATION AND DISPUTE RESOLUTION 1. The Parties shall promptly consult, at the request of either of them, on any question arising out of the interpretation or application of this Agreement. Any disputes concerning the interpretation or application of this agreement shall be settled by friendly consultations between the Parties.

  • LAW AND DISPUTE RESOLUTION (1) The present lease shall be governed by Norwegian law.

  • GOVERNING LAW AND DISPUTES 12.1 The Parties will make good faith efforts to resolve, in a confidential manner, any dispute which may arise under the Agreement, by escalating it to higher levels of management, prior to resorting to litigation or other legal process.

  • Amicable Settlement and Dispute Resolution i. Either Party is entitled to raise any claim, dispute or difference of whatever nature arising under, out of or in connection with this Agreement ( “Dispute”) by giving a written notice (Dispute Notice) to the other Party, which shall contain:

  • APPLICABLE LAW AND DISPUTE RESOLUTION 11.1 The execution, validity, performance and interpretation of this Agreement shall be governed by and construed in accordance with the laws of the PRC.

  • Claims and Disputes A. Claims by CONTRACTOR shall be made in writing to the COUNTY within two (2) business days after the commencement of the event giving rise to such claim or CONTRACTOR shall be deemed to have waived the claim. All claims shall be priced in accordance with the section in this document entitled “Changes in Work”.

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