Fault Response. 7.5.1 During the staffed hours of the NMC. The NMC shall undertake an initial investigation and where appropriate ask the engineer(s) at work or on-call to verify the existence of a fault. Once a fault has been identified, it is addressed and processed in line with the procedure outlined in Section 7.3. Outside of the engineer's normal working hours, if necessary the NMC will alert the on-call engineer(s) to attend the fault(s).
Appears in 13 contracts
Samples: Broadcasting Services Agreement, Television Broadcasting Services Agreement, Television Broadcasting Services Agreement
Fault Response. 7.5.1 (a) During the staffed hours of the NMC. The NMC shall undertake an initial investigation and where appropriate ask the engineer(s) at work or on-call to verify the existence of a fault. Once a fault has been identified, it is addressed and processed in line with the procedure outlined in Section 7.3Clause 7.4. Outside of the engineer's ’s normal working hours, if necessary the NMC will alert the on-call engineer(s) to attend the fault(s).
Appears in 3 contracts
Samples: Multiplexing Services Agreement, Multiplexing Services Agreement, Multiplexing Services Agreement
Fault Response. 7.5.1 7.6.1 During the staffed hours of the NMC. The NMC shall undertake an initial investigation and where appropriate ask the engineer(s) at work or on-call to verify the existence of a fault. Once a fault has been identified, it is addressed and processed in line with the procedure outlined in Section 7.3. Outside of the engineer's normal working hours, if necessary the NMC will alert the on-call engineer(s) to attend the fault(s).
Appears in 3 contracts
Samples: Multiplexing Services Agreement, Multiplexing Services Agreement, Multiplexing Services Agreement