Framework KPI Review Process Clause Samples

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Framework KPI Review Process. If Service Providers meet the minimum requirements noted above (Framework KPIs) their total combined price and quality score will not change. If however, the minimum standards noted above (Framework KPIs) are not met, the price and quality score will be reduced by a set percentage for each of the KPIs that fail to meet the minimum requirements noted above (Framework KPIs). The reduction in the total combined price and quality score for each KPI will be as follows: • KPI 1 – 0.5% reduction for each monthly breach during each of the Framework KPI Review periods (therefore, if there are 3 breaches over one review period this will equate to a reduction of 1.5%) • KPI 2 – 0.5% reduction for each monthly breach during each of the Framework KPI Review periods (therefore, if there are 3 breaches over one review period this will equate to a reduction of 1.5%)
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Framework KPI Review Process. If Service Providers meet the minimum requirements noted above (Framework KPIs) their total combined price and quality score will not change. If however, the minimum standards noted above (Framework KPIs) are not met, the price and quality score will be reduced by a set percentage for each of the KPIs that fail to meet the minimum requirements noted above (Framework KPIs). The reduction in the total combined price and quality score for each KPI will be as follows: • KPI 1 – 0.5% reduction for each monthly breach during each of the Framework KPI Review periods (therefore, if there are 3 breaches over one review period this will equate to a reduction of 1.5%) • KPI 2 – 0.5% reduction for each monthly breach during each of the Framework KPI Review periods (therefore, if there are 3 breaches over one review period this will equate to a reduction of 1.5%) Contract amendments are client specific and will be issued at point of call off 1. The Capability Criteria may include: - The Service Provider’s capability to carry out a project of the size and complexity of the proposed project; - The Service Provider’s capability to carry out works in the locality of the proposed project; - The Service Provider’s capability to carry out projects involving the type of construction that the proposed project involves - The Service Provider’s financial stability and standing; - The insurances held by the Service Provider; - The Service Provider’s health and safety record; - The Service Provider’s capacity, taking into account the value of Services already awarded to it under the Framework Agreement; and - The Service Provider’s performance against Call Off Contract KPIs on current or previous Call Off Contracts awarded to it under the Framework Agreement; 2. The Service Providers acknowledge that in determining whether a Service Provider satisfies the Capability Criteria in respect of a particular Call Off Contract the Client or the Authorised Entity may have regard to: a. the information provided by the Service Provider in its tender submission for a place on the Framework Agreement (the “Tender Submission”); b. any update of such information that the Service Provider provides pursuant to paragraph 3 of this Schedule 4; and c. any other information or knowledge that the Client or the Authorised Entity holds about the Service Provider (whether obtained through market sources or otherwise), and which the Client or the Authorised Entity considers relevant. 3. On an annual basis d...
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  • AUDIT REVIEW PROCEDURES A. Any dispute concerning a question of fact arising under an interim or post audit of this AGREEMENT that is not disposed of by AGREEMENT, shall be reviewed by LOCAL AGENCY’S Chief Financial Officer. B. Not later than thirty (30) calendar days after issuance of the final audit report, CONSULTANT may request a review by LOCAL AGENCY’S Chief Financial Officer of unresolved audit issues. The request for review will be submitted in writing. C. Neither the pendency of a dispute nor its consideration by LOCAL AGENCY will excuse CONSULTANT from full and timely performance, in accordance with the terms of this AGREEMENT. D. CONSULTANT and subconsultant AGREEMENTs, including cost proposals and Indirect Cost Rates (ICR), may be subject to audits or reviews such as, but not limited to, an AGREEMENT audit, an incurred cost audit, an ICR Audit, or a CPA ICR audit work paper review. If selected for audit or review, the AGREEMENT, cost proposal and ICR and related work papers, if applicable, will be reviewed to verify compliance with 48 CFR Part 31 and other related laws and regulations. In the instances of a CPA ICR audit work paper review it is CONSULTANT’s responsibility to ensure federal, LOCAL AGENCY, or local government officials are allowed full access to the CPA’s work papers including making copies as necessary. The AGREEMENT, cost proposal, and ICR shall be adjusted by CONSULTANT and approved by LOCAL AGENCY Contract Administrator to conform to the audit or review recommendations. CONSULTANT agrees that individual terms of costs identified in the audit report shall be incorporated into the AGREEMENT by this reference if directed by LOCAL AGENCY at its sole discretion. Refusal by CONSULTANT to incorporate audit or review recommendations, or to ensure that the federal, LOCAL AGENCY or local governments have access to CPA work papers, will be considered a breach of AGREEMENT terms and cause for termination of the AGREEMENT and disallowance of prior reimbursed costs. E. CONSULTANT’s Cost Proposal may be subject to a CPA ICR Audit Work Paper Review and/or audit by the Independent Office of Audits and Investigations (IOAI). IOAI, at its sole discretion, may review and/or audit and approve the CPA ICR documentation. The Cost Proposal shall be adjusted by the CONSULTANT and approved by the LOCAL AGENCY Contract Administrator to conform to the Work Paper Review recommendations included in the management letter or audit recommendations included in the audit report. Refusal by the CONSULTANT to incorporate the Work Paper Review recommendations included in the management letter or audit recommendations included in the audit report will be considered a breach of the AGREEMENT terms and cause for termination of the AGREEMENT and disallowance of prior reimbursed costs. 1. During IOAI’s review of the ICR audit work papers created by the CONSULTANT’s independent CPA, IOAI will work with the CPA and/or CONSULTANT toward a resolution of issues that arise during the review. Each party agrees to use its best efforts to resolve any audit disputes in a timely manner. If IOAI identifies significant issues during the review and is unable to issue a cognizant approval letter, LOCAL AGENCY will reimburse the CONSULTANT at an accepted ICR until a FAR (Federal Acquisition Regulation) compliant ICR {e.g. 48 CFR Part 31; GAGAS (Generally Accepted Auditing Standards); CAS (Cost Accounting Standards), if applicable; in accordance with procedures and guidelines of the American Association of State Highways and Transportation Officials (AASHTO) Audit Guide; and other applicable procedures and guidelines}is received and approved by IOAI. Accepted rates will be as follows: a. If the proposed rate is less than one hundred fifty percent (150%) - the accepted rate reimbursed will be ninety percent (90%) of the proposed rate. b. If the proposed rate is between one hundred fifty percent (150%) and two hundred percent (200%) - the accepted rate will be eighty-five percent (85%) of the proposed rate. c. If the proposed rate is greater than two hundred percent (200%) - the accepted rate will be seventy-five percent (75%) of the proposed rate. 2. If IOAI is unable to issue a cognizant letter per paragraph E.1. above, IOAI may require CONSULTANT to submit a revised independent CPA-audited ICR and audit report within three (3) months of the effective date of the management letter. IOAI will then have up to six (6) months to review the CONSULTANT’s and/or the independent CPA’s revisions. 3. If the CONSULTANT fails to comply with the provisions of this paragraph E, or if IOAI is still unable to issue a cognizant approval letter after the revised independent CPA audited ICR is submitted, overhead cost reimbursement will be limited to the accepted ICR that was established upon initial rejection of the ICR and set forth in paragraph E.1. above for all rendered services. In this event, this accepted ICR will become the actual and final ICR for reimbursement purposes under this AGREEMENT. 4. CONSULTANT may submit to LOCAL AGENCY final invoice only when all of the following items have occurred: (1) IOAI accepts or adjusts the original or revised independent CPA audited ICR;