GSA GWAC Program Manager. The Government has appointed a GSA GWAC Program Manager (PM) who will perform various programmatic functions for the overall success of the GSA GWAC Program. The GSA GWAC PM has no actual, apparent or implied authority to bind the Government for any government funding, acts or omissions. The role of the GSA GWAC PM is to represent programmatic interests during the period of performance of the Master Contract. The GSA GWAC PM is responsible for strategic planning that leads to the continuous effort of exploring new “value add” offerings through the Master Contract and to facilitate the process of acquiring competitive complex integrated IT solutions for agency customers as easy as possible. This is done by assessing the Information Technology (IT) market, working closely with federal agencies and gaining insight on customer needs and buying trends, and by also working closely with industry to stay abreast of innovation in the IT service space. The GSA GWAC Program Manager will be involved in many of the below activities, but not limited to: • Speak at various federal IT acquisition events providing the public insight and awareness of the GSA GWAC Program & Master Contract. • Coordinate and moderate the Program Management Review (PMR), and Co-chair Shared Interest Group (SIG) meetings with industry. • Provide group presentations to Contractor outreach team members, Marketing, Capture Managers. and Contractors’ teaming partners, as requested. • Provide mentoring/guidance to Contractors on how to successfully market the GSA GWACs. • Review and assess Contractor marketing and outreach efforts. • Coordinate and conduct customer visits including viable leads provided by the Contractors. • Collect and disseminate Contractor feedback on GSA GWAC Program process improvements, government system enhancements/upgrades, and technical refreshments. • Address and work with poor performing Contractors, including those Contractors not meeting the Contractor performance metrics identified in Section H. The GSA GWAC Program Manager does not address or resolve any issues concerning contractual legal matters. The Contractor shall address Task Order matters directly with the Task Order OCO and address Master Contract matters directly with the GSA GWAC PCO/ACO.
