IT Service means a service involving the management, maintenance, installation or utilization of computer hardware and software used in connection with the operation of the business of the Company, including the management, maintenance, installation or utilization of IT Systems.
IT Service. Data and video network services, and managed information technology services.
IT Service means any Service identified as “IT” in the “Function” column in Exhibit 1 (Services and Service Charges);
Examples of IT Service in a sentence
The I.T. Service will be supported by County’s Information Technology (I.T.) Department as described in the Agreement.
The Residence IT Service Desks are located in Village 0 xxx XX Xxxxx.
Prior to arranging an alternative ISP, the Residence IT Service Desk should be consulted to ensure the required infrastructure exists.
County grants to Public Body a nonexclusive license to use County developed software applications, if any, needed to receive this I.T. Service.
The I.T. Service described in this Exhibit (OakNet Connectivity) will provide network transport services to government agencies for the purpose of accessing applications and ISP services provided by Oakland County.
More Definitions of IT Service
IT Service means any Service within the IT Service Category.
IT Service means Masergy’s data and video network services and managed information technology services, as may be further described in the applicable PSA(s).
IT Service has the meaning given in the introduction of this Master Service Agreement.
IT Service means Masergy’s data and video network services and managed information technology services.
IT Service means a service of any one or more of the following types:: Software or website consultancy, design or development services.
IT Service means Transportation Service which is subject to interruption. Such service by the Company is detailed in Section 1620. §240 Mcf One thousand (1,000) cubic feet. §241 Mcf/d The term “Mcf/d” shall mean Mcf per day. §242 Reserved for Future Use
IT Service a service is a means of delivering value to customers by facilitating the outputs that customers are willing to achieve without the ownership of any specific risk. In other words, IT service is a combination of technology, people, and processes aiming at serving customers and should be defined in Service Level Agreement (ITIL Service Strategy, p.243). IT service management: IT service management enables the service provider to understand the real requirement of the customer and ensure about the value which is delivered to the customer by means of provided service. By other words, IT service management is an integrated approach enabling service providers to fulfill customer’s requirements by delivering IT services effectively, efficiently and in a managed manner. IT governance: IT governance defines the structure of relationships and processes within an enterprise to achieve the objectives of the system by adding value and mitigate the risks that are associated with IT. The main goal of IT governance, which is done by defining organizational roles and responsibilities, is to assure IT services add business value. Service Level Agreement: It is an appendix to the contract between supplier and customer which defines the IT service(s), specifies the responsibilities of the provider and customer, and documents the Service Level Targets (ITIL Service Strategy, p.250). Typically it is complemented by metrics that would elucidate the service hours, service availability, the level of support and responsiveness in addition to limitations. SLA is often complemented by metrics to measure the customer’s satisfaction level and the level of SLA fulfillment. SLA can be supplemented by list of penalties if it is not adequately met. Service Level Target: SLTs are detailed targets that form the SLA goals and are linked to Key Performance Indicators which measure each specific and detailed SLT. Service Catalogue: According to ITIL Service Strategy (2007) customers are mostly interested in what the supplier is able to deliver now. As such, the service catalogue is consisted of services that are already available from the supplier side and the capability of delivery exists for them. Total value of ownership: This concept is a tool for not only capturing the total costs of a purchase, but also the values and advantages that the customer would benefit from for offering better services to its own customers (Hurkens and Xxxxxxx, 2004).