In Case of Errors or Questions About Your Electronic Funds Transfers. If you think that an electronic transfer shown on your statement is incorrect, or if you need more information about a transfer, contact us at the telephone number listed under the “HOW TO CONTACT US” section at the end of this Agreement. Please provide us with all of the information requested under the section entitled “WHAT TO TELL US IN CASE OF AN ERROR OR INQUIRY” at the end of this Agreement. We must hear from you no later than 60 days after we sent you the FIRST statement on which the error or problem appeared. If you tell us orally, we may require that you send us your complaint or question in writing within 10 business days. We will tell you the results of our investigation within 10 business days (20 business days for accounts open with us less than 30 days) and will correct any error promptly. If we need more time, however, we may take up to 45 days (90 days for POS transactions, transactions involving foreign countries, and transactions on accounts open with us less than 30 days) to investigate your complaint or question. If we decide to do this, we will re-credit your account within 10 business days (20 days if your account has been open with us less than 30 days, 5 days if your question involves unauthorized use of your Visa® Debit Card and your account has been open at least 30 days) for the amount that you think is in error so that you will have use of the money during the time it takes us to complete our investigation. If we ask you to put your complaint or question in writing, and we do not receive it within 10 business days, we are not required to provisionally credit your account. Whether or not we decide there was an error, we will send you a written explanation within 3 business days after we finish our investigation. You may ask us for copies of the documents that we used in our investigation. If we decide there was an error, we will convert any provisional credit we have given you to a permanent credit or credit your account within 1 business day. If we decide there was no error, we will reverse any provisional credit. If we reverse a provisional credit, we will pay any items that overdraw your account for five days after we send you the notice that we have reversed a provisional credit at no charge to you, but only to the extent the overdrafts do not exceed the amount of the reversed provisional credit. HOW TO CONTACT US If you believe your Card, PIN or Code has been lost or stolen or may be put to unauthorized use, call us...
In Case of Errors or Questions About Your Electronic Funds Transfers. If you believe that someone has transferred or may trans- fer money from your Securities Account without your permission, write or call Stifel immediately at the following address or telephone numbers: Xxxxxx, Xxxxxxxx & Company, Incorporated One Financial Plaza 000 Xxxxx Xxxxxxxx Xx. Xxxxx, Xxxxxxxx 00000 ATTN: Client Services Department (000) 000-0000 • FAX (000) 000-0000 YOU MUST CONTACT US IMMEDIATELY AT THIS TELE- PHONE NUMBER OR ADDRESS ABOUT ANY ERRORS OR
In Case of Errors or Questions About Your Electronic Funds Transfers. Telephone Customer Service at 0-000-000-0000, email us at xxxxxxxxxxxxxxx@xxxxxxxxxxxxxxxx.xxx or write to us at Netspend, X.X. Xxx 0000, Xxxxxx, XX 00000-0000, as soon as you can if you think your Savings Account statement is wrong or if you need more information about a transfer listed on the statement. We must hear from you no later than sixty (60) days after we sent (or delivered through the OAC) the FIRST statement on which the problem or error appeared. In your communication to us, you will need to provide us with the following information: • Your name and Savings Account number. • A description of the error or the transfer you are unsure about, and explain as clearly as you can why you believe it is an error or why you need more information. • The dollar amount of the suspected error. If you tell us orally, we may require that you send your complaint or question in writing within ten
In Case of Errors or Questions About Your Electronic Funds Transfers. Telephone or write to the number or location in the section above entitled Your Rights and Liabilities as soon as possible if you think your statement or receipt is wrong or if you need more information about a transaction listed on your receipt or account statement. OHecu must hear from you no later than 60 days after we send you the FIRST statement on which the problem or error appears. When you contact us:
In Case of Errors or Questions About Your Electronic Funds Transfers. Telephone us at the phone number listed in No. 2 or write us at the address listed in No. 2 as soon as you can, if you think your statement is wrong or if you need more information about a transfer listed on the statement. We must hear from you no later than sixty (60) days after we sent you the FIRST statement on which the problem or error appeared.
