Informal Grievance Procedure. Any employee who has a problem or complaint should first attempt resolution through discussion with his/her immediate superior without undue delay. It is strongly recommended, but not required, that grievances be documented in writing along with any responses at the informal level. Informal discussions shall be initiated within twenty-one (21) calendar days from the date of the incident. If after discussions with the employee’s immediate supervisor, the employee does not believe the problem has been satisfactorily resolved, the employee shall have the right to discuss the problem with their department head. Every effort should be made to find an acceptable solution by informal means at the lowest possible level of supervision. If the employee is not in agreement with the decision reached through discussion, the employee shall have the right to file a formal grievance in writing within ten (10) calendar days after receiving the informal decision.
Appears in 3 contracts
Samples: Memorandum of Understanding, Memorandum of Understanding, Memorandum of Understanding
Informal Grievance Procedure. Any An employee who has must first attempt to resolve a problem grievance or complaint should first attempt resolution through discussion with his/her immediate superior without undue delay. It is strongly recommended, but not required, that grievances be documented in writing along with any responses at the informal level. Informal discussions shall be initiated supervisor within twenty-one fifteen (2115) calendar days from the date when the grievant knew, or reasonably should have known, of the incidentoccurrence of the event giving rise to the grievance. If If, after discussions with the employee’s immediate supervisorsuch discussion, the employee does not believe the problem has been satisfactorily resolved, the employee he/she shall have the right to discuss the problem it with their department headhis/her supervisor's immediate superior, if any. Every effort should be made to find an acceptable solution by informal means at the lowest possible most immediate level of supervision. If the employee is not in agreement with the decision reached through such discussion, the employee he/she shall then have the right to file a formal grievance in writing within ten (10) calendar days after receiving the informal decisiondecision of his/her superior or superiors. An informal grievance shall not be taken above the Department Head level.
Appears in 2 contracts
Samples: Memorandum of Understanding, Memorandum of Understanding