IXC Customer Problem Notification. The PSI operations staff must inform the technical contact of IXC Dedicated Internet Access service customers of any outages affecting their service. The operations staff must also keep Dedicated Internet Access customers informed of any widespread outages on connecting networks.
Appears in 5 contracts
Samples: Joint Marketing and Services Agreement (Psinet Inc), Joint Marketing and Services Agreement (Ixc Communications Inc), Joint Marketing and Services Agreement (Psinet Inc)
