Salary Grids Classifications and salary rates are attached as Schedule "A" and forms part of this Collective Agreement. The years referred to in the salary schedules shall mean years of continuous service with the Employer in the designated classification, plus the applicable allowances under 23.04. Years of service on the new grid may not relate to the employee’s service level as a result of April 1, 2007 harmonization of the grids and blending the bargaining units.
Salary Grid February 1, 2008 – add 1.4% to the new base grid. Years Experience CATEGORY A CATEGORY A1 CATEGORY A2 CATEGORY A3 CATEGORY A4 0 48,886.67 52,136.72 56,626.30 60,942.01 65,431.60 1 50,415.67 53,780.79 58,191.35 62,507.05 66,996.62 2 51,944.56 55,424.88 59,740.57 64,040.46 68,545.87 3 53,473.65 57,068.95 61,289.80 65,605.51 70,095.09 4 54,987.92 58,697.24 62,854.84 67,170.52 72,897.20 5 58,045.92 62,243.54 65,953.26 70,268.98 74,758.56 6 59,574.92 63,629.44 67,597.36 73,071.11 76,307.77 7 61,089.19 65,257.69 69,067.53 73,367.55 77,872.82 8 61,824.27 66,048.13 70,616.51 74,916.64 79,422.05 9 64,147.17 68,545.87 72,165.98 76,481.68 80,971.25 10 65,676.15 70,189.92 73,715.21 78,030.90 82,520.50 11 67,190.45 71,818.20 75,264.43 79,595.94 84,085.52
Uniform Maintenance Allowance 22.1 The City provides uniforms or uniform allowance for employees represented by the Association. The City will continue to replace, repair and maintain uniforms worn in the line of duty. The average cost of the uniforms/uniform allowances are reported as special compensation (for those employees defined as “classic employees” by the Public Employees’ Pension Reform Act of 2013 for retirement calculation purposes and is currently reported as $17 per pay period.
Salary Maintenance (a) Entitlement to salary maintenance An Affected Employee who is successfully redeployed will be entitled to salary maintenance where the Affected Employee’s pay is reduced because the new role:
Service Level Credits If Verint does not meet the Uptime Percentage levels specified below, Customer will be entitled, upon written request, to a service level credit (“Service Level Credit”) to be calculated, with respect to the applicable Hosted Environment, as follows: • If Uptime Percentage is at least 99.95% of the month’s minutes, no Service Level Credits are provided; or • If Uptime Percentage is 99.75% to 99.94% (inclusive) of the month’s minutes, Customer will be eligible for a credit of 5% of a monthly average fee derived from one-twelfth (1/12th) of the then-current annual fee paid to Verint; or • If Uptime Percentage is 99.50% to 99.74% (inclusive) of the month’s minutes, Customer will be eligible for a credit of 7.5% of a monthly average fee derived from one-twelfth (1/12th) of the then-current annual fee paid to Verint; or • If Uptime Percentage is less than 99.50% of the month’s minutes, Customer will be eligible for a credit of 10.0% of a monthly average fee derived from one-twelfth (1/12th) of the then-current annual fee paid to Verint. Customer shall only be eligible to request Service Level Credits if Customer notifies Verint in writing within thirty (30) days from the end of the month for which Service Level Credits are due. All claims will be verified against Verint’s system records. In the event after such notification Verint determines that Service Level Credits are not due, or that different Service Level Credits are due, Verint shall notify Customer in writing on that finding. With respect to any Services Level credits due under Orders placed directly by Customer on Verint, Service Level Credits will be applied to the next invoice following Customer’s request and Verint’s confirmation of available credits; with respect to any Service Level Credits due for SaaS Services under Orders placed on Verint by a Verint authorized reseller on Customer’s behalf, Service Level Credits will be issued by such reseller following Customer’s request and Verint’s confirmation of available credits and such Services Level Credits may only be used by Customer with respect to subsequent purchases of Verint offerings through that reseller. Service Level Credits shall be Customer’s sole and exclusive remedy in the event of any failure to meet the Service Levels. Verint will only provide records of system availability in response to Customer’s good faith claims.
Service Level In the event that League InfoSight discovers or is notified by you of the existence of Non-Scheduled Downtime, we will use commercially reasonable efforts to determine the source of the problem and attempt to resolve it as quickly as possible.
INTERIM MAINTENANCE PERIOD During the interim maintenance period between obtaining of the completion certificate of Project and formation and operationalization of the Association the Promoter shall through itself or through a facility management company constitute a committee to run, operate, manage and maintain the Common Areas.
