Meter Investigation. Category Meter Provision
Meter Investigation. Category Meter Provision No. MP - 53 Service Description Meter Investigation This Service is an Extended Metering Service. This Service may be requested by the User to: audit a Metering Installation due to a User concern, or concern raised by a Customer4, other than issues relating to the accuracy of a Meter5; or audit the Standing Data for a Metering Installation. Where this Service is requested, Western Power will investigate the concern raised by the requestor and subsequently advise report the requestor of the outcome of this investigation to the User. Where an outage or malfunction to a Metering Installation is confirmed, Western Power will complete a Metering Installation repair (MP-2), subject to the discretion noted in that Service description to replace the Meter instead. This Service description should be read in conjunction with the Code and the Communication Rules, which incorporate the Build Pack. The Build Pack, including the WA B2B Procedures: Service Order Process, defines specific detail as to the business processes and B2B transactions associated with the provision of this Service. The Meter test Services (MP-75 or MP-86) should be used to request a test or audit of the accuracy of a Metering Installation. The verify Meter data Service (MDP-8) should be used to request an audit of Energy Data for a Metering Installation. Eligibility Criteria: A Meter Investigation - Inspect Service Order in accordance with the Communication Rules.
Meter Investigation. Category Meter Provision No. MP - 3 Service Description Meter Investigation This Service is an Extended Metering Service. This Service may be requested by the User to: audit a Metering Installation due to concern raised by a Customer, other than issues relating to the accuracy of a Meter3; or audit the Standing Data for a Metering Installation. Where this Service is requested, Western Power will investigate the concern raised by the requestor and subsequently advise the requestor of the outcome of this investigation. The Meter test Services (MP-5 or MP-6) should be used to request a test or audit of the accuracy of a Metering Installation. The verify Meter data Service (MDP-8) should be used to request an audit of Energy Data for a Metering Installation. Eligibility Criteria: Service Order in accordance with the Communication Rules.
