Common use of Monitoring and Evaluation Methodology Clause in Contracts

Monitoring and Evaluation Methodology. The AAAPP will review and evaluate the performance of the vendor under the terms of this agreement. Monitoring shall be conducted through direct contact with the vendor through telephone, desk review, or an on-site visit. The AAAPP’s determination of acceptable performance shall be conclusive. The vendor agrees to cooperate with the AAAPP in monitoring the progress of completion of the service tasks and deliverables. The vendor will permit persons duly authorized by the AAAPP/DOEA to inspect and copy any records, papers, documents, facilities, goods and services of the vendor which are relevant to this agreement, and to interview any clients, employees and vendor employees of the vendor to assure the AAAPP/DOEA of the satisfactory performance of the terms and conditions of this agreement. Following such review, the AAAPP/DOEA will deliver to the vendor a written report of its findings and request for development, by the vendor, of a corrective action plan where appropriate. The vendor hereby agrees to timely correct all deficiencies identified in the corrective action plan. Client signatures verifying billed services, timesheets, service logs, service delivery verification and evidence of background screening compliance must also be available during annual onsite, or desk review monitoring conducted by the AAAPP.

Monitoring and Evaluation Methodology. The AAAPP will review and evaluate the performance of the vendor under the terms of this agreement. Monitoring shall be conducted through direct contact with the vendor through telephone, desk review, or an on-site visit. The AAAPP’s determination of acceptable performance shall be conclusive. The vendor agrees to cooperate with the AAAPP in monitoring the progress of completion of the service tasks and deliverables. The vendor will permit persons duly authorized by the AAAPP/DOEA to inspect and copy any records, papers, documents, facilities, goods and services of the vendor which are relevant to this agreement, and to interview any clients, employees and vendor employees of the vendor to assure the AAAPP/DOEA of the satisfactory performance of the terms and conditions of this agreement. Following such review, the AAAPP/DOEA will deliver to the vendor a written report of its findings and request for development, by the vendor, of a corrective action plan where appropriate. The vendor hereby agrees to timely correct all deficiencies identified in the corrective action plan. Client signatures verifying billed services, timesheets, service logs, service delivery verification and evidence of background screening compliance must also be available during annual onsite, onsite or desk review monitoring conducted by the AAAPP.