NIST Characteristic. On-Demand Self-Service: Provide a brief written description of how the cloud solutions proposed satisfies this individual essential NIST Characteristic. Attest capability and briefly describe how self-service technical capability is met. Knowledge Services understands the importance of meeting the NIST-essential characteristics. Our Cloud Solution meets the NIST Characteristic of On-Demand Self- Service because, in our Software as a Service (SaaS) environment, we are measuring usage and responding to the environment growth in advance of need. This is transparent to the end user and occurs without need of human interaction from the consumer to the provider.
NIST Characteristic. On‐Demand Self‐Service: Provide a brief written description of how the cloud solutions proposed satisfies this individual essential NIST Characteristic. Attest capability and briefly describe how self‐ service technical capability is met. A Purchasing Entity or customer can provision and/or modify additional lines, phones, and features through the Broadvoice web portal. The portal allows multiple levels of access from “Admin” level to “User” level, with varying permissions.
NIST Characteristic. On-Demand Self-Service: Provide a brief written description of how the cloud solutions proposed satisfies this individual essential NIST Characteristic. Attest capability and briefly describe how self-service technical capability is met. Atos complies with the Lead State’s NIST Characteristic - On-Demand Self-Service requirements and provides a cloud solution that is built on a foundation for self-service, a single platform for all service requests, automation of server provisioning, and the associated approval process, which ultimately simplifies traditionally complex business processes. A user can provision computing capabilities, such as server time and network storage, as needed automatically without requiring human interaction with each service’s provider. Atos will provide a cloud self-service portal, which is the customer’s single point of entrance to the solution. It provides the Lead State or the Participating Entity with the ability to interact with the environment in the following ways: ⏵ Create user accounts for all customer users who need to interact with Cloud Services, associated with the customer’s own authentication services ⏵ Determine tenant roles for administration, business, and approval tasks within the portal ⏵ Split the customer’s environment into multiple resource pools in the form of separate tenants and business groups ⏵ Define new blueprints (within the relevant organization/tenant) ⏵ Trigger all Cloud Services standard service requests, with awareness of customer tenant resource pool, data center location, network security zone, and capacity type ⏵ Provide real-time overviews of the production environment
