Non-Emergency Support. Non-emergency support is available Monday through Friday, excluding holidays published on xxx.xxxxxxxxxxxxxxx.xxx during the hours for the region listed below. Support Hours Technical Support Contact 8:00 am – 6:00 pm CET/CEST Monday – Friday DI Extranet* europe- xxxxxxx@xxxxxxxxxxxxxxx.xxx +00 0 000 00 00 Note(s): * DI Extranet may be accessed via xxxxxxx.xxxxxxxxxxxxxxx.xxx.
Non-Emergency Support. Vendor shall be responsible for ensuring adequate people resources are available to support non-Priority 1 request not less than [*] of the time, during Normal Business Hours [*].
Non-Emergency Support. Non-emergency support is available Monday through Friday, excluding holidays published on xxx.xxxxxxxxxxxxxxx.xxx during the hours for the region listed below. Instrument Manager™ and EP Evaluator® Region Support Hours Technical Support Contact Asia 8:30 am– 6:00 pm HKT Monday – Friday Customer Web Portal * xxxx-xxxxxxx@xxxxxxxxxxxxxxx.xxx +000 0000 0000 Europe 8:00 am – 6:00 pm CET/CEST Monday – Friday Customer Web Portal * xxxxxx-xxxxxxx@xxxxxxxxxxxxxxx.xxx +00 0 000 00 00 Latin America 8:30 am– 6:00 pm BRT/BRST Monday – Friday Customer Web Portal * xxxxxxxxxxxx-xxxxxxx@xxxxxxxxxxxxxxx.xxx +00 00 00000000 North America 9:00 am – 8:00 pm EST/EDT Monday – Friday Customer Web Portal * xxxxxxxxxxxx-xxxxxxx@xxxxxxxxxxxxxxx.xxx +0 000 000 0000 JResultNet® Region Support Hours Technical Support Contact All Regions 7:30 am– 6:00 pm EST/EDT Monday – Friday Customer Web Portal * xxxxxxxxxxxx-xxxxxxx@xxxxxxxxxxxxxxx.xxx +0 000-000-0000 Note(s): * Customer Web Portal (CWP) may be accessed via xxxxxxx.xxxxxxxxxxxxxxx.xxx.