Common use of PARENTAL COMPLAINT PROCEDURE Clause in Contracts

PARENTAL COMPLAINT PROCEDURE. When a complaint is made by the parent of a student or any other member of the public concerning a staff member’s conduct, service, character, personality, or other reason, to a Board member, central office administrator, building principal, or other supervisor, without having first met with the staff member, the following procedure shall be followed: X. If the complaint is referred to the building principal or supervisor, he/she will determine the validity and/or seriousness of the complaint. The principal or supervisor shall determine if the complaint should be disregarded or brought to the attention of the staff member at that time. X. If the complaint is referred to the staff member, he/she will be given the identity of the complainant and the opportunity to discuss the details of the situation with his/her principal or supervisor. Together they will cooperatively decide on an appropriate response to the complainant and/or solution to the situation causing the complaint. X. If the complaint is not referred to the staff member, then such complaint shall be disregarded and may not be used in any subsequent conference, evaluation or other assessment of the staff member involved. D. Nothing in this procedure limits or restricts the authority of the administration or Board to investigate professional misconduct and to make determinations or take actions based on the administration’s investigation.

PARENTAL COMPLAINT PROCEDURE. When a complaint is made by the parent of a student or any other member of the public concerning a staff member’s conduct, service, character, personality, or other reason, to a Board member, central office administrator, building principal, or other supervisor, without having first met with the staff member, the following procedure shall be followed: X. A. If the complaint is referred to the building principal or supervisor, he/she will determine the validity and/or seriousness of the complaint. The principal or supervisor shall determine if the complaint should be disregarded or brought to the attention of the staff member at that time. X. B. If the complaint is referred to the staff member, he/she will be given the identity of the complainant and the opportunity to discuss the details of the situation with his/her principal or supervisor. Together they will cooperatively decide on an appropriate response to the complainant and/or solution to the situation causing the complaint. X. C. If the complaint is not referred to the staff member, then such complaint shall be disregarded and may not be used in any subsequent conference, evaluation or other assessment of the staff member involved. D. Nothing in this procedure limits or restricts the authority of the administration or Board to investigate professional misconduct and to make determinations or take actions based on the administration’s investigation.