Priority Reporting Clause Samples
The PRIORITY REPORTING clause establishes the order or hierarchy in which issues, incidents, or information must be reported within an organization or between contractual parties. Typically, it outlines which types of matters require immediate notification, who should be informed first, and the timeframe for such reporting. For example, critical safety incidents may need to be reported to senior management within 24 hours, while less urgent matters can follow a standard reporting process. This clause ensures that the most important or time-sensitive issues receive prompt attention, thereby minimizing risks and facilitating effective response and resolution.
Priority Reporting. Delegate shall report incidents or situations that may give rise to liability attributable to WellPoint.
Priority Reporting. When reporting an Incident, the Ticketing System will automatically ask the user several questions in order to set the Priority automatically by pre-defined rules that will be mutually agreed by HP- OMS and Customer in accordance with Tables 1,2, and 3 in Exhibit C and Tables 1 and 11 in Exhibit C, Appendix A the user shall also report the Priority. The information system Priority setting can be changed by the Commercial Change Management Process. Notwithstanding the foregoing, in special cases, such as the occurrence of an Incident report prior to a user's business trip or an important meeting, the user shall be entitled to contact the MCC to change the Priority of an Incident and HP-OMS that will change the Priority of the such Incident and respond in accordance with the Service Levels. PORTIONS OF THIS AGREEMENT HAVE BEEN OMITTED PURSUANT TO A REQUEST FOR CONFIDENTIAL TREATMENT FROM THE SEC Service Levels and Service Level Credits
