Quality Monitoring Plan Sample Clauses

Quality Monitoring Plan. Grantee shall maintain a Quality Monitoring Plan to monitor the service quality provided by the ADRC staff. The Quality Monitoring Plan must be submitted to HHSC in accordance with Attachment C, Contract Deliverables, of the Grant Agreement for review and approval. Grantee shall maintain a current Quality Monitoring Plan on file and that is available for HHSC review upon request. Any changes to the Quality Monitoring Plan must be submitted to HHSC at least thirty (30) calendar days before a change becomes effective. HHSC may prescribe additional methods for ensuring quality services and Grantee must implement HHSC-directed additions or modifications into the Quality Monitoring Plan. The Quality Monitoring Plan must include: 1. The processes used to assess the overall quality of priorities, activities, and staff and system capacity to accomplish Project performance data for each of the core services provided by ADRC staff, including IR&A, Respite, LCA, Housing Navigator, MIPPA, and Community Outreach and Education services. 2. The process for implementing person-centered assistance and client-directed service concepts and methodologies. ADRC staff must use this approach and encourage it among partner agencies through cross-training and participation in state-level training, as prescribed. 3. The process for assisting individuals with food, cash, and healthcare assistance benefits applications submitted through the “Your Texas Benefits” website.
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Quality Monitoring Plan. The State must maintain a quality assurance monitoring plan which at a minimum, includes the following: Quality indicators to be employed to monitor service delivery under the Demonstration and the system to be put in place so that feedback from quality monitoring will be incorporated into the program; quality monitoring surveys, and the monitoring and corrective action plans to be triggered by the surveys; and fraud control provisions and monitoring.
Sample 1

Related to Quality Monitoring Plan

  • Quality Management Grantee will: 1. comply with quality management requirements as directed by the System Agency. 2. develop and implement a Quality Management Plan (QMP) that conforms with 25 TAC § 448.504 and make the QMP available to System Agency upon request. The QMP must be developed no later than the end of the first quarter of the Contract term. 3. update and revise the QMP each biennium or sooner, if necessary. Xxxxxxx’s governing body will review and approve the initial QMP, within the first quarter of the Contract term, and each updated and revised QMP thereafter. The QMP must describe Xxxxxxx’s methods to measure, assess, and improve - i. Implementation of evidence-based practices, programs and research-based approaches to service delivery; ii. Client/participant satisfaction with the services provided by Xxxxxxx; iii. Service capacity and access to services; iv. Client/participant continuum of care; and v. Accuracy of data reported to the state. 4. participate in continuous quality improvement (CQI) activities as defined and scheduled by the state including, but not limited to data verification, performing self-reviews; submitting self-review results and supporting documentation for the state’s desk reviews; and participating in the state’s onsite or desk reviews. 5. submit plan of improvement or corrective action plan and supporting documentation as requested by System Agency. 6. participate in and actively pursue CQI activities that support performance and outcomes improvement. 7. respond to consultation recommendations by System Agency, which may include, but are not limited to the following: i. Staff training; ii. Self-monitoring activities guided by System Agency, including use of quality management tools to self-identify compliance issues; and iii. Monitoring of performance reports in the System Agency electronic clinical management system.

  • Quality Assurance The parties endorse the underlying principles of the Company’s Quality Management System, which seeks to ensure that its services are provided in a manner which best conforms to the requirements of the contract with its customer. This requires the Company to establish and maintain, implement, train and continuously improve its procedures and processes, and the employees to follow the procedures, document their compliance and participate in the improvement process. In particular, this will require employees to regularly and reliably fill out documentation and checklists to signify that work has been carried out in accordance with the customer’s specific requirements. Where necessary, training will be provided in these activities.

  • Marketing Plan The MCOP shall submit an annual marketing plan to ODM including all planned activities for promoting membership in or increasing awareness of the MCOP. The marketing plan submission shall include an attestation by the MCOP that the plan is accurate and is not intended to mislead, confuse, or defraud the eligible individuals or ODM.