RECORDINGS OF TELEPHONE CALLS. 15.1. The content of any telephone call (‘the Telephone Record’) between the client and the Firm may be recorded and saved as a magnetic or electronic record. The client agrees that the Firm has the right to use the Telephone Records as it deems necessary including but not limited to training or regulatory purposes or in connection with any dispute involving the Firm.
RECORDINGS OF TELEPHONE CALLS. The content of any telephone call (‘the Telephone Record’) between the client and the Company may be recorded and saved as electronic record. The client agrees that the Company has the right to use the Telephone Records as it deems necessary, including but not limited to instances when a dispute arises between the client and the Company. All instructions received from the client, during a telephone call, in relation to trading financial instruments shall be conclusive and binding. The Company may provide copies of such recordings of telephone calls to a regulatory authority or a competent authority, without informing the client. CONFLICTS OF INTEREST The client accepts that a conflict of interest may arise when the interest of the Company competes or interferes, or appears to compete or interfere, with the client’s interests under the Service Agreement. Specifically, the client accepts that: The Company may execute at the same time instructions by different clients that are opposite to one another; The Company may establish business, including but not limited to trading relationships, with other issuers of financial instruments and the Company may have a financial interest in such instruments; The Company may pay commission or any other related fee to a third party as a result of introducing the client (under such circumstances the client shall be notified accordingly). When we deal with you, we may have an interest, relationship or arrangement that is material in relation to the Investment, transaction or Service concerned. Conflicts of interest can arise in particular when we have an economic or other incentive to act in a way that favours us. Consistent with our regulatory obligations, we seek to ensure that any conflicts that arise between our interests and those of our clients, or between clients, are properly managed. Our conflicts policy, which is communicated to all relevant employees, identifies the types of conflict that may arise and provides express instructions on the management of those conflicts. To this effect, we have a framework put in place to handle conflicts of interest, so that we act with an appropriate degree of independence from our own interests when transacting with you or dealing on your behalf. In some circumstances, appropriate management of any conflict of interest and fair treatment of the relevant parties may only be achieved by our declining to enter into Transactions with you whereupon such occurrence you warrants and und...
