RUBIO'S RESTAURANT INFORMATION SYSTEM TECHNICAL SUPPORT FEE Sample Clauses

RUBIO'S RESTAURANT INFORMATION SYSTEM TECHNICAL SUPPORT FEE. On signing this Agreement, and by January 2 of each year during its term, you will pay us a non-refundable Rubio's Restaurant Information System ("RRIS") Technical Support Fee, pro-rated for any period of less than 12 months, to compensate us for access to our RRIS Technical Support. As of the date of this Agreement, the annual RRIS Technical Support Fee is $1,800. We may adjust this fee on an annual basis to cover the RRIS Technical Support costs we expect to incur in that year. This fee entitles you to 16 hour per day/7 days per week support (only level 1 calls outside of normal corporate office hours) for the RRIS, which currently includes software for the POS system, Back Office System, Communications/Polling, and menu administration for POS and Back Office Systems, but may be changed by us (including deletion/addition/modification of features, benefits or otherwise) in the future in the exercise of our reasonable business judgment. We reserve the right to increase the Fee if the supported call volume exceeds normal industry standards. Appropriate lead time and notification must be given for all menu requests to RRIS Technical Support and no menu requests will be executed that do not follow the documented lead time and submission process. Hardware costs and all software/hardware maintenance fees and costs are in addition to this fee and will be your sole responsibility. If, in our reasonable judgment, the support required by you is beyond that appropriate for such fee, we may terminate all such support (and such fee) and/or increase this fee to a level reasonably appropriate to the service and benefits to be provided.
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