Common use of Scope of Support Clause in Contracts

Scope of Support. Enova will use reasonable commercial efforts to make its technical personnel available as reasonably necessary to provide after-sale assistance to Purchaser technical and service personnel to resolve technical support issues. Such support shall consist principally of making appropriate Enova technical personnel available to *. Enova will endeavor to respond to Purchaser inquiries within * after receipt and will endeavor to assist Purchaser in resolving technical support issues as soon as practicable through the exercise of diligent efforts. Enova will provide such support to Purchaser personnel only and shall have no obligation to provide any support whatsoever directly to any Purchaser customer.