Technical Support Contacts. Alfresco customer support will provide Support to the designated contacts, as identified in an Order Form (“Technical Support Contacts”). The Technical Support Contacts should have “read, write and execute” access to the necessary files, English language communication skills, and relevant technical knowledge. Company may modify its designated Technical Support Contacts at any time during the term of a Subscription by notifying Alfresco in writing and giving Alfresco five (5) business days to process the change. Technical Support Contacts will be the only interface to the Alfresco customer support center. Alfresco recommends that the Technical Support Contacts obtain the applicable Software certification by attending Alfresco training courses. In an emergency, an Alfresco customer support engineer will respond to an issue for an unauthorized contact on an exception basis, subject to later verification and involvement of a named Technical Support Contact.
Technical Support Contacts. HashiCorp customer support will provide Support to the designated contacts (“Technical Support Contacts”), whom Customer shall designate promptly after signing an Order Form and who shall have relevant technical knowledge and skills regarding deployment and usage of the Software. HashiCorp will provide Support in the English language. Customer may modify its designated Technical Support Contacts at any time during the Support Subscription term by notifying HashiCorp in writing and giving HashiCorp five (5) business days to process the change. Technical Support Contacts will be the only interface with the HashiCorp Support organization. HashiCorp recommends that the Technical Support Contacts attend HashiCorp training courses. In an emergency, a HashiCorp customer support engineer will respond to an issue for an unauthorized contact on an exception basis, subject to later verification and involvement of a named Technical Support Contact. Technical Support Contacts may initiate support requests as follows:
a) By voice mail/paging service, for Severity 1 Errors only (as defined in the Support guidelines): +0-000-000-0000 (US); +000000000000 (UK)
b) By email, to xxxxxxx@xxxxxxxxx.xxx; or
c) By portal. Technical Support Contacts must register with HashiCorp Support on the portal, prior to submitting a ticket.
Technical Support Contacts. Customer may designate up to a maximum of six (6) Technical Support Contacts with Tanium Premium Support.
Technical Support Contacts. HashiCorp customer support will provide Support to the designated contacts (“Technical Support Contacts”), whom Customer shall designate promptly after signing an Order Form and who shall have relevant technical knowledge and skills regarding usage of the Service. HashiCorp will provide Support in the English language. Customer may modify its designated Technical Support Contacts at any time during the Support Subscription term by notifying HashiCorp in writing and giving HashiCorp five
Technical Support Contacts. Alfresco customer support will provide Support Services to the designated contacts, as identified in an Order Form (“Technical Support Contacts”). The Technical Support Contacts should have necessary access to the Services (and associated administrative access), English language communication skills, and relevant technical knowledge. Customer may modify its designated Technical Support Contacts at any time during the term of a Subscription by notifying Hyland in writing and giving Hyland five
Technical Support Contacts. The XeniT Customer Support Center will provide email support to up to two (2) designated contacts, as identified in the Order Form, who will develop, maintain or support Customer’s application that use the Xxxxxx Software (“Technical Support Contacts”). Customer may modify its designated Technical Support Contacts at any time during which Customer is authorized to receive Support Services. Technical Support Contacts will be the only interface to the XeniT Customer Support Center. In an emergency, a XeniT Customer Support Engineer will begin working on an Error for an unauthorized contact on an exception basis subject to later verification and involvement of a named Technical Support Contact.
Technical Support Contacts. Crafter customer support will provide Support to the designated contacts, as identified in an Order Form (“Technical Support Contacts”). The Technical Support Contacts should have “read, write and execute” access to the necessary files, English language communication skills and relevant technical knowledge. Company may modify its designated Technical Support Contacts at any time during the term of a Subscription by notifying Crafter in writing and giving Crafter five (5) business days to process the change. Technical Support Contacts will be the only interface to the Crafter customer support center. In an emergency, a Crafter customer support engineer will respond to an issue for an unauthorized contact on an exception basis subject to later verification and involvement of a named Technical Support Contact.
Technical Support Contacts. Customer may designate up to a maximum of six (6) Technical Support Contacts with TPS.
Technical Support Contacts. Support Services provided hereunder will be accessible by designated members of your Two Impulse Partner staff identified to Two Impulse as your Technical Support Contacts for the purpose of the Subscription. You may modify your designated Technical Support Contact/s at any time during the term of the Agreement by confirmed email to Two Impulse or via the Support Portal. Technical Support Contact/s will be the only interface to the Two Impulse Support. Designated Technical Support Contacts must hold a valid Two Impulse Certification title and be members of an official Two Impulse Partner Program partner. In the event that your Technical Support Contacts are no longer members of this Program, Two Impulse will indicate to you a selection of alternative official Two Impulse Partners through which Support Services may be requested.
Technical Support Contacts. WR provides technical support for Products licensed under this Agreement. Technical support is provided exclusively through a limited number of Technical Support Contacts designated by the Licensee. Licensee may designate additional Technical Support Contacts for a fee. The number of Technical Support Contacts included with this Agreement, and the fee for additional contacts, is set forth in Exhibit A.
