Support Exclusions. Provider is not obligated to provide Support Services in the following situations:
Support Exclusions. (a) Unless otherwise agreed in writing by AVEVA, AVEVA does NOT provide Support Services for Third- Party Products, including but not limited to Crystal Reports. If AVEVA does provide Support Services for Third-Party Products at Customer’s written request, AVEVA’s Support Services for such Third- Party Products shall be rendered “AS-IS” and without warranty of any kind and such Support Services shall be for an additional fee at AVEVA’s then-current service rates.
Support Exclusions. Tenex is not obligated to correct any Errors or provide any other support to the extent such Errors or need for support was created in whole or in part by: (i) the acts, omissions, negligence, or willful misconduct of the Customer, including any unauthorized modifications of the System or its operating environment; (ii) any failure or defect of Customer’s or a third party’s equipment, software, facilities, third party applications, or internet connectivity (or other causes outside of Tenex’s firewall.
Support Exclusions. (a) Neither Party shall be required to provide support to the extent that any problem with any Licensed Product is due to:
Support Exclusions. Support service does not include service to the Customer resulting from, or associated with:
Support Exclusions. Support service does not include service to the Software resulting from, or associated with:
Support Exclusions. 8.8 支持的例外情形。
Support Exclusions. This Agreement does not cover support for hardware or for any software other than the licensed Software.
Support Exclusions. Support does not cover the following:
Support Exclusions. The following are excluded from AppGate’s Support obligations:
