Service Call Procedures Sample Clauses

Service Call Procedures. Service Calls are logged via email, telephone or our website and will be handled by our telephone support team or onsite by our engineers. • All service calls are logged in a PC program with call, response time and time onsite being recorded • The service line is manned Monday to Friday 08:00 to 17:00. Saturday 09:00 to 16:00. • Service call times can be made Monday to Friday 08:00 to 17:00. Saturday 09:00 to 16:00.calls made outside of these times are considered Out of hours calls as below • The service and support telephone number is 0000 000 0000. • The service and support email is : xxxxxxxxxxx@xxxxxxxxxxx.xx.xx • Out of hours calls are for Emergencies only. Monday to Friday 17:00 to 23:00 Saturday 16:00 to 23:00 and Sunday 10:00 to 23:00. Excluding Easter Monday & Christmas Day. • Site visits will not be made during out of hours cover under this agreement.
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Service Call Procedures. 3.1 Stulz will provide service and breakdown call-outs resulting from failings or error in the system design, capacity, configuration or operational requirements of the Plant.
Service Call Procedures. The PMSA shall maintain a log of all service order calls and be able to provide the log to the IGSATR or IGSAM upon request. The telephone procedures for "During Duty Hours" and "After Duty Hours" are provided below.

Related to Service Call Procedures

  • Recall Procedures The offer of reemployment shall be made personally or by certified mail, return receipt requested, and the teacher shall be notified that if he/she wishes to accept, he/she must do so in writing within five (5) calendar days of receipt of notice or within ten (10) calendar days of the postmark on the envelope in which the offer is mailed, whichever is shorter. Failure to receive timely acceptance of the offer of reemployment eliminates all reemployment rights of the teacher.

  • Payroll Procedures 3.1.1 The payroll period is from the first day of the month to and including the last day of the month. Payroll direct deposit shall be made on the last banking day of the month. The monthly leave reporting period ends the 15th of the month or three

  • Layoff and Recall Procedures Seniority Employees

  • Recall Procedure a) Employees shall be recalled in the order of seniority.

  • Formal Procedures a. Upon presentation to the Vice President of a petition, signed by one-third (1/3) of the full-time members of the department who are eligible to participate, excluding the Department Chair, stating specific reasons for recalling the Department Chair, the Vice President shall promptly give fourteen (14) days written notice to all full-time department members setting forth the time, date and place of a meeting to consider the recall petition and to vote on either a motion that the Department Chair continue in office or a motion to recommend to the President that he/she declare a vacancy to exist in the chair of the department. The Department Chair may be present at this meeting.

  • Informal Procedures 1. If a teacher feels that s/he may have a grievance, s/he must first discuss the matter with the person directly involved in an effort to resolve the problem informally.

  • Operational Procedures In order to minimize operational problems, it will be necessary for trade information to be supplied in a secure manner by the Subadviser to the Fund’s Service Providers, including: JPMorgan Chase Bank, National Association (the “Custodian”), Virtus Fund Services (the “Fund Administrator”) BNY Mellon Investment Servicing (US) Inc., (the “Sub-Accounting Agent”), any Prime Broker to the Series, and all other Counterparties/Brokers as required. The Subadviser must furnish the Fund’s service providers with required daily information as to executed trades in a format and time-frame agreed to by the Subadviser, Custodian, Fund Administrator, Sub-Accounting Agent and Prime Broker/Counterparties and designated persons of the Fund. Trade information sent to the Custodian, Fund Administrator, Sub-Accounting Agent and Prime Broker/Counterparties must include all necessary data within the required timeframes to allow such parties to perform their obligations to the Series. The Sub-Accounting Agent specifically requires a daily trade blotter with a summary of all trades, in addition to trade feeds, including, if no trades are executed, a report to that effect. Daily information as to executed trades for same-day settlement and future trades must be sent to the Sub-Accounting Agent no later than 4:30 p.m. (Eastern Time) on the day of the trade each day the Fund is open for business. All other executed trades must be delivered to the Sub-Accounting Agent on Trade Date plus 1 by Noon (Eastern Time) to ensure that they are part of the Series’ NAV calculation. (The Subadviser will be responsible for reimbursement to the Fund for any loss caused by the Subadviser’s failure to comply with the requirements of this Schedule A.) On fiscal quarter ends and calendar quarter ends, all trades must be delivered to the Sub-Accounting Agent by 4:30 p.m. (Eastern Time) for inclusion in the financial statements of the Series. The data to be sent to the Sub-Accounting Agent and/or Fund Administrator will be as agreed by the Subadviser, Fund Administrator, Sub-Accounting Agent and designated persons of the Fund and shall include (without limitation) the following:

  • Withdrawal Procedures Upon the withdrawal of the privileges of this Agreement, the Resident shall vacate the Room within the time frame given, and deliver to the Manager vacant possession of the Room together with all of the furnishings, fixtures, appliances and telephone of the Residence, and the furnishings and fixtures shall be in good condition, with reasonable wear and tear excepted. The Resident will follow the Move-out Procedures explained in section 3.02 of this Agreement and all additional directions communicated by the Manager.

  • Layoff Procedures 120. Layoffs shall be administered pursuant as follows: An employee with permanent seniority in class shall have the right to displace an employee with less permanent seniority in the same class in any department. All bumping and displacement shall first occur within the department that affected the layoff in question prior to City-wide bumping.

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