SERVICE LEVELS DEFINITION AND TARGETS Sample Clauses

SERVICE LEVELS DEFINITION AND TARGETS. SERVICE LINES MEASURE PERFORMANCE --------------------- ----------- STRATEGY AND MANAGEMENT SERVICES --------------------------------------------------------- Sm1 Production of IT [***] Architecture Principles document Sm2 Production and [***] maintenance of IT Strategy document Sm3 Technology [***] Investigation Report SCHEDULE 1 - SERVICE LEVEL AGREEMENT CONFIDENTIAL TREATMENT REQUESTED BY MARCONI CORPORATION PLC 11. PROJECT SERVICES
Sample 1
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SERVICE LEVELS DEFINITION AND TARGETS. SERVICE LINES MEASURE PERFORMANCE ------------- --------------------------- -------------------------------------- STRATEGY AND MANAGEMENT SERVICES Sm1 Production of IT Architecture Completed within six (6) months of Principles document Completion within the relevant Invoice Region and then updated on a quarterly basis (where required). Sm2 Production and maintenance of Completed within six (6) months of IT Strategy document Completion within the relevant Invoice Region and then updated on a quarterly basis (where required). Sm3 Technology Investigation Report produced quarterly. Report SCHEDULE 1 - SERVICE LEVEL AGREEMENT
Sample 1

Related to SERVICE LEVELS DEFINITION AND TARGETS

  • Service Levels (1) DTI shall perform the Services in accordance with the service levels (the "Service Levels") as may be agreed to from time to time in writing by DTI and the Funds (the "Service Level Agreement"). Failure to perform in a manner which equals or exceeds the Service Levels shall result in fee credits ("Fee Credits") or the Funds' right to terminate this Agreement, as set forth in the Service Level Agreement.

  • Specific Definitions The following terms used in this Agreement shall have the following meanings:

  • Definitions and Basic Provisions The following definitions and basic provisions shall be used in conjunction with and limited by the reference thereto in the provisions of this lease:

  • Service Level Agreement Subject to the terms and conditions of this Agreement, Bank agrees to perform the custody services provided for under this Agreement in a manner that meets or exceeds any service levels as may be agreed upon by the parties from time to time in a written document that is executed by both parties on or after the date of this Agreement, unless that written document specifically states that it is not contractually binding. For the avoidance of doubt, Bank’s Service Directory shall not be deemed to be such a written document.

  • Service Level Standards The parties agree to negotiate in good faith certain service level standards that, once agreed upon, will be incorporated into this Agreement subsequent to the effective date of the Agreement.

  • SERVICE LEVEL DESCRIPTION The Fund Accounting Agreement is hereby amended by deleting the Service Level Description attached thereto and replacing it in its entirety with the Service Level Description attached hereto.

  • Service Level Service Provider will classify incidents at its own discretion. Such classifications shall be consistent with the priorities Service Provider set for itself as a recipient of services. Incidents classified using this methodology will be triaged as documented in Attachment A.

  • ARTICLE I DEFINITIONS 1 SECTION 1.01.

  • Revised Definitions For purposes of this Agreement, and notwithstanding anything in Paragraph 2 of the SIFMA Master to the contrary, the following terms shall have the following amended and restated meanings:

  • Service Providing Methodology 1.3.1 Party A and Party B agree that during the term of this Agreement, where necessary, Party B may enter into further service agreements with Party A or any other party designated by Party A, which shall provide the specific contents, manner, personnel, and fees for the specific services.

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