Common use of Service Management Manual Clause in Contracts

Service Management Manual. (a) Upon its adoption by VITA, the Service Management Manual will serve as a common document shared among the Integrated Suppliers, which all will operate in accordance with and be subject to the terms therein, as applicable to each such party. Among other things, the Service Management Manual will provide detailed descriptions of the Managed Environment and the manner in which functions will be performed by the Supplier and each of the other Integrated Suppliers, including:

Service Management Manual. (a) Upon its adoption by VITAAs part of managing the Integrated Services Platform, the VITA anticipates developing a Service Management Manual will (the “Service Management Manual”) which shall serve as a common document shared among the Integrated Suppliers, which all will operate in accordance with and be subject to the terms therein, as applicable to each such party. Among other things, the Service Management Manual will provide detailed Suppliers (including Supplier) providing descriptions of the Managed Environment and the manner performance by each Integrated Supplier of its respective obligations to VITA and the other Customers in which functions will be performed by coordination and cooperation with the Supplier Customers and each of the other Integrated Suppliers. Until VITA’s adoption of the Service Management Manual, including:the Parties shall utilize the Policy and Procedures Manual in accordance with Section 1.4.2 (Policy and Procedures Manual).

Service Management Manual. (a) Upon its adoption by VITAAs part of managing the Integrated Services Platform, the VITA anticipates developing a Service Management Manual will (the “Service Management Manual”) which shall serve as a common document shared among the Integrated Suppliers, which all will operate in accordance with and be subject to the terms therein, as applicable to each such party. Among other things, the Service Management Manual will provide detailed Suppliers (including Supplier) providing descriptions of the Managed Environment and the manner performance by each Integrated Supplier of its respective obligations to VITA and the other Customers in which functions will be performed by coordination and cooperation with the Supplier Customers and each of the other Integrated Suppliers. Until VITA’s adoption of the Service Management Manual, including:the Parties shall utilize the Policy and Procedures Manual in accordance with Section 1.4.2