SLA Provisioning Report Clause Samples

SLA Provisioning Report. ‌ The Contractor shall report all Provisioning SLA rights and remedies (credits and refunds) as requested by the CALNET CMO, but not more frequently than each quarter. The SLA Provisioning Report provided by the Contractor shall provide the necessary account information as mutually agreed upon by AT&T and the State for reporting purposes. The report shall be delivered as a Microsoft Excel Spreadsheet format. APPENDIX A-1, STATEMENT OF WORK, TECHNICAL SPECIFICATIONS‌ These technical specifications define the needs of public safety and are not an attempt to duplicate the contractual obligations between the First Responder Network Authority (FNA) and AT&T. Cal OES will rely upon FirstNet to ensure that the network is designed and maintained to meet public safety needs. A. Application Interoperability‌ The Contractor shall not impede interoperability between carriers and third party system/service providers. The Contractor shall take reasonable efforts to ensure that applications made available through its FirstNet applications ecosystem area interoperable with other apps within the ecosystem. B. Subscriber Identification Module Card‌ The Contractor shall support associated Subscriber Identification Module (SIM) and SIM features, including the ability to operate on an industry standard home network and, if applicable, roam to multiple networks while prioritizing them appropriately.
SLA Provisioning Report. The Contractor shall provide the SLA Provisioning Report to the CALNET Program monthly that includes all Service Requests completed in the previous month for CALNET Services. The Contractor’s report shall indicate if the Provisioning objectives were not met in accordance with the SOW Technical Requirements Provisioning SLAs. The Provisioning rights and remedies percentage will be identified by the Contractor as 0%, 50% or 100% credit/refund depending on the Contractor’s ability to meet the SLA objective. The SLA Provisioning Report shall include all Service Requests for all Categories awarded to the Contractor as a result of this IFB. The Contractor shall ensure no duplicate service installs are reported in the same month or across multiple months. The SLA Provisioning Report provided by the Contractor shall follow the specifications described below:
SLA Provisioning Report. ‌ The Contractor shall report all Provisioning SLA rights and remedies (credits and refunds) as requested by the CALNET CMO, but not more frequently than each quarter. The SLA Provisioning Report provided by the Contractor shall provide the necessary account information as mutually agreed upon by AT&T and the State for reporting purposes. The report shall be delivered as a Microsoft Excel Spreadsheet format. APPENDIX A-1, STATEMENT OF WORK, TECHNICAL SPECIFICATIONS‌ These technical specifications define the needs of public safety and are not an attempt to duplicate the contractual obligations between the First Responder Network Authority (FNA) and AT&T. Cal OES will rely upon FirstNet to ensure that the network is designed and maintained to meet public safety needs.

Related to SLA Provisioning Report

  • Problem Statement School bus fleets are aging, and our communities have poor air quality. Replacing school buses with zero emission school buses will address both of these issues.

  • Implementation Report Within 150 days after the Effective Date, Ensign Group shall submit a written report to OIG summarizing the status of its implementation of the requirements of this CIA (Implementation Report). The Implementation Report shall, at a minimum, include: 1. the name, address, phone number, and position description of the Compliance Officer required by Section III.A, and a summary of other noncompliance job responsibilities the Compliance Officer may have; 2. the names and positions of the members of the Compliance Committee required by Section III.A; 3. the names and positions of the members of the Board of Directors who are responsible for satisfying the Board of Directors compliance obligations described in Section III.A.3; 4. a copy of Ensign Group’s Code of Conduct required by Section III.B.1; 5. the number of individuals required to complete the Code of Conduct certification required by Section III.B.1, the percentage of individuals who have completed such certification, and an explanation of any exceptions (the documentation supporting this information shall be available to OIG upon request); 6. a summary of all Policies and Procedures required by Section III.B (copies of the Policies and Procedures shall be made available to OIG upon request); 7. the following information regarding each type of training required by Section III.C: a. a description of such training, including a summary of the topics covered, the length of sessions, and a schedule of training sessions; b. the number of individuals required to be trained, percentage of individuals actually trained, and an explanation of any exceptions. A copy of all training materials and the documentation supporting this information shall be made available to OIG upon request. 8. a description of the Disclosure Program required by Section III.E; 9. the following information regarding the IRO(s): (a) identity, address, and phone number; (b) a copy of the engagement letter; (c) information to demonstrate that the IRO has the qualifications outlined in Appendix A to this CIA; (d) a summary and description of any and all current and prior engagements and agreements between Ensign Group and the IRO; and (e) a certification from the IRO regarding its professional independence and objectivity with respect to Ensign Group; 10. a description of the process by which Ensign Group fulfills the requirements of Section III.F regarding Ineligible Persons; 11. a list of all of Ensign Group’s locations (including locations and mailing addresses); the corresponding name under which each location is doing business; the corresponding phone numbers and fax numbers; each location’s Medicare and state Medicaid program provider number and/or supplier number(s); and the name and address of each Medicare and state Medicaid program contractor to which Ensign Group currently submits claims; 12. a description of Ensign Group’s corporate structure, including identification of any parent and sister companies, subsidiaries, and their respective lines of business; and

  • Meteorological Data Reporting Requirement (Applicable to wind generation facilities only)

  • Child Abuse Reporting Requirement Grantee will: a. comply with child abuse and neglect reporting requirements in Texas Family Code Chapter 261. This section is in addition to and does not supersede any other legal obligation of the Grantee to report child abuse. b. develop, implement and enforce a written policy that includes at a minimum the System Agency’s Child Abuse Screening, Documenting, and Reporting Policy for Grantees/Providers and train all staff on reporting requirements. c. use the System Agency Child Abuse Reporting Form located at ▇▇▇▇▇://▇▇▇.▇▇▇▇.▇▇▇▇▇.▇▇.▇▇/Contact Us/report abuse.asp as required by the System Agency. d. retain reporting documentation on site and make it available for inspection by the System Agency.

  • Inspection Checklist (Check one)