SLA Remedies Sample Clauses

SLA Remedies. In the event that EDC fails to provide a Service at the level required by the Service Level Agreement, Customer’s only remedies are those set forth in the Service Level Agreement applicable to that Service (the “SLA Remedies”), Customer waiving all other rights and remedies (including those set forth in Article 10 below).
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SLA Remedies. A credit is calculated as: credit = 2 x daily prorated MRC
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SLA Remedies. For each Service Level, within one week of receiving an Eligible Claim, Service Provider shall implement a corrective action plan. If Service Provider does not meet such Service Level during each of the two months following the non- compliant measuring period (“Stabilization Period”), Service Provider shall issue Client a credit equal to the applicable fee for the Service performed below the Service Level until such time as the Service Level is met during a measuring period. For the avoidance of doubt, if Service Provider meets the applicable Service Level during a Stabilization Period and thereafter fails to meet such Service Level, Client’s remedies for such non-compliance are subject to Service Provider’s right to correct the non-compliance during a new Stabilization Period.
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SLA Remedies. In the event ICG fails to perform the ICG Transition Services to the SLA Standards, XXX xxxxx xxxxxxxxx Xxxxx 0 in cash in an amount equal to any payments made or service credits granted by Level 3 to customers under Assumed Customer Contracts relating to such failure to perform the ICG Services to the SLA Standards. Without limiting the foregoing remedy, Level 3 may, at its option, perform any ICG Transition Services which ICG fails to perform and ICG shall cooperate, and shall cause its employees and agents to cooperate, with Level 3 in such performance of the ICG Transition Services.
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SLA Remedies. The Vendor, in its response, may describe and document SLAs and remedies that would exceed the minimum requirements identified in Section 3.4 that would be available to HHS Agencies.
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Related to SLA Remedies

  • Additional Remedies Upon the occurrence and during the continuation of an Event of Default, Secured Party shall have the right and power to: (a) instruct Grantor, at its own expense, to notify any parties obligated on any of the Collateral, including any Account Grantors, to make payment directly to Secured Party of any amounts due or to become due thereunder, or Secured Party may directly notify such obligors of the security interest of Secured Party, and/or of the assignment to Secured Party of the Collateral and direct such obligors to make payment to Secured Party of any amounts due or to become due with respect thereto, and thereafter, collect any such amounts due on the Collateral directly from such Persons obligated thereon; (b) enforce collection of any of the Collateral, including any Accounts, by suit or otherwise, or make any compromise or settlement with respect to any of the Collateral, or surrender, release or exchange all or any part thereof, or compromise, extend or renew for any period (whether or not longer than the original period) any indebtedness thereunder; (c) take possession or control of any proceeds and products of any of the Collateral, including the proceeds of insurance thereon; (d) extend, renew or modify for one or more periods (whether or not longer than the original period) the Obligations or any obligation of any nature of any other obligor with respect to the Obligations; (e) grant releases, compromises or indulgences with respect to the Obligations, any extension or renewal of any of the Obligations, any security therefor, or to any other obligor with respect to the Obligations; (f) transfer the whole or any part of Capital Securities which may constitute Collateral into the name of Secured Party or Secured Party's nominee without disclosing, if Secured Party so desires, that such Capital Securities so transferred are subject to the security interest of Secured Party, and any corporation, association, or any of the managers or trustees of any trust issuing any of such Capital Securities, or any transfer agent, shall not be bound to inquire, in the event that Secured Party or such nominee makes any further transfer of such Capital Securities, or any portion thereof, as to whether Secured Party or such nominee has the right to make such further transfer, and shall not be liable for transferring the same; (g) vote the Collateral; (h) make an election with respect to the Collateral under Section 1111 of the Bankruptcy Code or take action under Section 364 or any other section of Bankruptcy Code; provided, however, that any such action of Secured Party as set forth herein shall not, in any manner whatsoever, impair or affect the liability of Grantor hereunder, nor prejudice, waive, nor be construed to impair, affect, prejudice or waive Secured Party's rights and remedies at law, in equity or by statute, nor release, discharge, nor be construed to release or discharge, Grantor, any guarantor or other Person liable to Secured Party for the Obligations; and (i) at any time, and from time to time, accept additions to, releases, reductions, exchanges or substitution of the Collateral, without in any way altering, impairing, diminishing or affecting the provisions of this Security Agreement, the Loan Documents, or any of the other Obligations, or Secured Party's rights hereunder, under the Obligations. Grantor hereby ratifies and confirms whatever Secured Party may do with respect to the Collateral and agrees that Secured Party shall not be liable for any error of judgment or mistakes of fact or law with respect to actions taken in connection with the Collateral other than as a result of intentional misconduct or gross negligence.

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