SLA Reviews. UNM IT is responsible for facilitating reviews of this document. Contents of this document may be amended as required, provided mutual agreement is obtained from the primary stakeholders and communicated to all affected parties. This SLA contains the complete agreement between the parties and shall not be changed, amended or altered except in writing and signed by each party.
Appears in 24 contracts
Samples: Service Level Agreement (Sla), Service Level Agreement (Sla), Service Level Agreement