Sub-sectors and occupational groups affected. This skills need affects those that deliver learning in any form. In FE, this includes teaching and learning support staff, particularly at NVQ level 4. In HE this includes technical staff at level 4 working in HEIs. In LAIS this includes professional, paraprofessional and sometimes management staff.
Sub-sectors and occupational groups affected. This skills need affects all staff who have direct contact with learners. In CLD, this is particularly relevant to professional and support staff including youth community officers and support workers, parent support workers, trainers, Skills for Life tutors and family learning tutors. In HE, this relates particularly to those who provide support to learners but also extends to all those in management, academic, support, technical and administrative roles who have direct contact with learners.
