Support for Enquiries Sample Clauses

Support for Enquiries. To provide the Company with a dedicated manager, responsible for overseeing and resolving escalated queries and enquiries from the Company where the operational/customer Relations department has not delivered on the below service level. To provide the Company with a daily catch up call (if requested) within peak periods and regularly upon request during other periods. To provide the Company with a priority phone line during working hours. To provide the Company with a 24/7 Emergency phone line and In resort phone line. Requests to reconfirm a booking must be actioned within 12 hours of request (or earlier if the circumstances require) and the Provider must advise the original confirmation number.
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Support for Enquiries. To provide the Company with a dedicated manager, responsible for overseeing and resolving escalated queries and enquiries from the Company where the operational/customer Relations department has not delivered on the below service level. To provide the Company with a daily catch up call (if requested) within peak periods and regularly upon request during other periods. To provide the Company with a priority phone line during working hours. To provide the Company with a 24/7 Emergency phone line and In resort phone line. Record all calls received from the Company and provide copies to the Company within 24 hours of a written request from the Company. Use its best endeavours to resolve all telephone/email enquiries within 24 hours of call being received, or earlier if the situation requires, unless otherwise agreed with the Company. Requests to reconfirm a booking must be actioned within 12 hours of request (or earlier if the circumstances require) and the Provider must advise the original confirmation number.

Related to Support for Enquiries

  • Credit for Experience A. Newly employed teachers will receive the equivalent year's credit for each year of experience. The experience granted will be equal to the FTE experience for each year worked. This credit will be granted if, in the judgment of the Superintendent, the teaching experience has been appropriate to the position which has been offered. For example, teaching experience at the secondary level may not be appropriate if the applicant is being considered for an elementary position. Placement on the salary schedule beginning with the 2017-18 contract year will be accomplished in the following manner:

  • Criteria for Evaluation Criteria for employee performance review shall be made available to the employee before the start of the evaluation period and shall remain unchanged during the evaluation period unless the employee is made aware of the changes.

  • Responsibility for Evaluation Within each school the Principal will be responsible for the evaluation of employees assigned to that school. Evaluation will be made by the Principal or a qualified administrator. An employee assigned to more than one school will be evaluated by the Principal of the school in which the employee is assigned for the greater amount of time, with input provided by the Principal of the other school. Any Principal or person charged with the responsibility of evaluation of employees may involve other staff and students in the process if acceptable to the certificated teacher being evaluated.

  • PROCEDURES FOR EVALUATION A. The evaluations of school year employees covered by this agreement shall be completed no later than May 30 of each school year for 9-month employees and by June 30 for 10/12-month employees. The evaluation shall be reviewed with the employee, with a copy given to the employee at the conclusion of the review. An employee may present written comments, which shall be attached to the written evaluation document. The evaluator and employee shall sign the evaluation document. The employee’s signature does not constitute approval or disapproval, but only that the evaluation has been reviewed with the employee.

  • Request for Extension Upon request, the Department may extend the time allowed for both a response to the Letter of Concern and a Corrective Action Plan depending upon the nature of the deficiency. The Provider shall request an extension of time in writing from the Department’s designated representative. The written request shall contain a justification and proposed extension period.

  • Issues for Expedited Arbitration (a) All grievances except those relating to the following shall be resolved by expedited arbitration:

  • Responsibility for Equipment City shall not be responsible for any damage to persons or property as a result of the use, misuse or failure of any equipment used by Contractor, or by any of its employees, even though such equipment be furnished, rented or loaned to Contractor by City.

  • Credit for Prior Experience Credit shall be given new employees in initial step placement of the wage scale set forth in Appendix A for prior experience directly related to the same classification. Credit for prior experience which is somewhat related to the position for which the applicant applies will be granted on a basis of one (1) year credit for two (2) years’ experience.

  • Reimbursement for Expenses Consultant shall not be reimbursed for any expenses unless authorized in writing by City.

  • Negotiations Meetings Negotiations meetings between said bargaining committees shall be private and scheduled for mutually satisfactory times and place(s). Both parties may utilize the services of consultants during the negotiation process. Only bargaining committee members, consultants, and other individuals mutually agreed to between the bargaining committees shall be present in the negotiating sessions.

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