Support for Software Releases Sample Clauses

Support for Software Releases. We will support a previous release of the software for a period of at least 12 months from the first production ship date of a Major Release or from the discontinuation date, as applicable. We may, at our sole discretion, provide support for older or discontinued software versions; special support pricing may apply. • Product Version. Customer must purchase the corresponding SSL Mobile VPN Software Support agreement for the version of SSL Mobile VPN purchased or in use. SSL Mobile VPN Software Support includes separate components for the SSL Mobile VPN server and end-user clients. Both components of support must be purchased to receive the entitlements described in this document. • Initiating Support. Customer must supply its SSL Mobile VPN server serial number or SSL Mobile VPN Software Support agreement number when initiating any support request. • Contacts. Customer must appoint up to three (3) primary contacts within its organization who are trained and knowledgeable of the operation of the complete SSL Mobile VPN solution to serve as liaisons between the customer and us. These individuals will be the only contact with our support team. • Remote Access. If required for complete diagnosis or remedy, customer must allow for remote system access. Failure to provide remote access could affect resolution time. If remote access is not allowed, diagnosis will be based on available information.
Sample 1
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Support for Software Releases. We will support a previous release of the software for a period of at least 12 months from the first production ship date of a Major Release or from the discontinuation date, as applicable. We may, at our sole discretion, provide support for older or discontinued software versions; special support pricing may apply. • Initiating Support. Customer must supply its site ID number or Wavelink Software Support agreement number when initiating any support request. • Contacts. Customer must appoint up to three (3) primary contacts within its organization who are trained and knowledgeable of the operation of the complete Wavelink solution to serve as liaisons between the customer and us. These individuals will be the only contact with the our support team. • Remote Access. If required for complete diagnosis or remedy, customer must allow for remote system access. Failure to provide remote access could affect resolution time. If remote access is not allowed, diagnosis will be based on available information.
Sample 1
Support for Software Releases. AMG will support a previous release of the software for a period of at least 12 months from the first production ship date of a Major Release or from the discontinuation date, as applicable. AMG may, in its sole discretion, provide support for older or discontinued software versions; special support pricing may apply.
Sample 1
Support for Software Releases. We will provide Patches (“bug fixes”) to the current Software version (defined as the version shipping with the product on the date purchased by customer) until the first production ship date of the next Maintenance Release. After this date, correction of Software errors may require installation of the new Software Release (to the extent customer is entitled to receive it). We may, at our sole discretion, provide support for older or discontinued Software versions; special support pricing may apply.
Sample 1

Related to Support for Software Releases

  • Software Updates XXXXX agrees to keep current with software licensed from Skyward and will install new versions on a timeline approved by XXXXX governance. This timeline will be communicated by NWRDC to the Districts.

  • Software Upgrades All Software Releases (including all Error corrections made available pursuant to this Agreement) that RSA in its sole discretion: (a) deems to be logical improvements to the Software; (b) make generally available to all licensees of the Software; and (c) does not separately price or market.

  • Server Software Subject to the terms and conditions of this XXXX, Vocera grants you the non-exclusive right to (i) install and run (“Use”) the Server Software on computer systems (each, a “Server Computer”) located at End User’s Facilities in the geographic territory designated above (“Territory”); (ii) to Use the Client Software in conjunction with Authorized Client Devices and such Server Computers; and (iii) for pilot licenses for certain Software provided on a trial basis, use such Software for the limited term specified by Vocera in writing. You may Use the standard Server Software on one primary Server Computer (or a primary cluster of computers suitably configured for productive use of the Server Software). You may install backup copies of the Server Software on backup Server Computers to provide redundancy in the event of failure of the primary Server Computer(s) but, unless you have acquired additional licenses or a failover license from Vocera, you may not run such backup or additional copies concurrently with the primary copies. Vocera grants you the right to use the applicable License Key issued by Vocera only to enable Use of the Server Software in conjunction with the licensed Server Computers. Server Software may be licensed for a Subscription Term as specified in the Quote.

  • Embedded Software To the extent any goods contain Embedded Software (defined below) that is not Buyer’s Property, no title to such Embedded Software shall pass to Buyer, and Supplier shall grant Buyer, its customers and all other users a non-exclusive worldwide, irrevocable, perpetual, royalty-free right to use, load, install, execute, demonstrate, market, test, resell, sublicense and distribute such Embedded Software as an integral part of such goods or for servicing the goods (the “Buyer-Required License”). If such Embedded Software or any part thereof is owned by a third party, prior to delivery, Supplier shall obtain the Buyer-Required License from such third-party owner. “Embedded Software” means software necessary for operation of goods and embedded in and delivered as an integral part of goods.

  • Hardware and Software In order to use the Services, you must obtain and maintain, at your expense, compatible hardware and software as specified by Credit Union from time to time. Credit Union is not responsible for any third party software you may need to use the Services. Any such software is accepted by you as is and is subject to the terms and conditions of the software agreement you enter into directly with the third party software provider at time of download and installation.

  • Software Licenses Seller has all necessary licenses to use all material third-party software used in Seller's business, and Seller's use of third-party software does not infringe the rights of any Person.

  • Third Party Software 1. The Software may contain third party software that requires and/or additional terms and conditions. Such required third party software notices and/or additional terms and conditions are located at xxxx://xxx.xxxxxxxxx.xxx/thirdparty/index.html and are made a part of and incorporated by reference into this XXXX. By accepting this XXXX, You are also accepting the additional terms and conditions, if any, set forth therein.

  • Antivirus software All workstations, laptops and other systems that process and/or store PHI COUNTY discloses to CONTRACTOR or CONTRACTOR creates, receives, maintains, or transmits on behalf of COUNTY must have installed and actively use comprehensive anti-virus software solution with automatic updates scheduled at least daily.

  • Software Warranty We warrant that the Tyler Software will perform without Defects during the term of this Agreement. If the Tyler Software does not perform as warranted, we will use all reasonable efforts, consistent with industry standards, to cure the Defect in accordance with the maintenance and support process set forth in Section C(9), below, the SLA and our then current Support Call Process.

  • Limited Software Warranty MyECheck represents, warrants, and covenants that: MyECheck warrants to the original end user (“Customer”), and not to subsequent end users, of the Extreme Networks software product (“Software”) that for ninety (90) days from the date of installation of the Software from MyECheck, the Software shall substantially conform with the specification for the Software at the (“Documentation”). MyECheck does not warrant (i) that the Software is error free, (ii) that Customer will be able to operate the Software without problems or interruptions or (iii) that the Software will be free of vulnerability to intrusion or attack. Except for the limited warranty set forth in this section, the Software is provided “AS IS.”

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