T-Thank You. Thank the patient for choosing your hospital to have the test or treatment done. If the patient is an inpatient ask, "Is there anything else I can do for you?" or, "Do you have any questions I can answer?" If every employee, in every patient and family encounter, utilized AIDET: Five Fundamentals of Patient Communication, think about the impact this one hospital-wide initiative could have on improving patient satisfaction. From questions reflecting all staff courtesy, keeping family informed, employees working together as a team, involving the patient in decisions about care, explaining tests and treatments, etc., this is an initiative that works everywhere. Every department can work within these guidelines to create the five fundamentals of choice for each department.
T-Thank You. Thank the patient for choosing your hospital to have the test or treatment done. If the patient is an inpatient ask, "Is there anything else I can do for you?" or, "Do you have any questions I can answer?" If every employee, in every patient and family encounter, utilized AIDET: Five Fundamentals of Patient Communication, think about the impact this one hospital-wide initiative could have on improving patient satisfaction. From questions reflecting all staff courtesy, keeping family informed, employees working together as a team, involving the patient in decisions about care, explaining tests and treatments, etc., this is an initiative that works everywhere. Every department can work within these guidelines to create the five fundamentals of choice for each department. The PGY2 Critical Care pharmacy residency at U of L Hospital is accredited by the American Society of Health-System Pharmacists (ASHP) and offers a specialty experience in critical care. The program is structured according to XXXX’s Residency Learning System and is designed to be flexible and individualized to the resident’s professional goals and interests. PGY2 pharmacy residency programs build on Doctor of Pharmacy (Pharm.D.) education and PGY1 pharmacy residency programs to contribute to the development of clinical pharmacists in advanced or specialized practice. PGY2 residencies provide residents with opportunities to function independently as practitioners by conceptualizing and integrating accumulated experience and knowledge and incorporating both into the provision of patient care that improves medication therapy. Residents who successfully complete an accredited PGY2 pharmacy residency should possess competencies that qualify them for clinical pharmacist and/or faculty positions and position them to be eligible for attainment of board certification in that practice area (when board certification for the practice area exists).
