Telemedicine Medical Services. Contractor shall ensure that if Contractor or its subcontractor uses telemedicine/telepsychiatry that the services are implemented in accordance with written procedures and using a protocol approved by Contractor’s medical director and using equipment that complies with the equipment standards as required by the Department. Procedures for providing telemedicine service must include the following requirements:
Telemedicine Medical Services. Contractor shall ensure that if Contractor or its subcontractor uses telemedicine/telepsychiatry that the services are implemented in accordance with written procedures and using a protocol approved by Contractor’s medical director and using equipment that complies with the equipment standards as required by the Department. Procedures for providing telemedicine service must include the following requirements: Clinical oversight by Contractor’s medical director or designated physician responsible for medical leadership; Contraindication considerations for telemedicine use; Qualified staff members to ensure the safety of the individual being served by telemedicine at the remote site; Safeguards to ensure confidentiality and privacy in accordance with state and federal laws; Use by credentialed licensed providers providing clinical care within the scope of their licenses; Demonstrated competency in the operations of the system by all staff members who are involved in the operation of the system and provision of the services prior to initiating the protocol; Priority in scheduling the system for clinical care of individuals; Quality oversight and monitoring of satisfaction of the individuals served; and Management of information and documentation for telemedicine services that ensures timely access to accurate information between the two sites. Telemedicine Medical Services does not include chemical dependency treatment services provided by electronic means under 25 TAC Rule § 448.911.
