Telephone Inquiries. WPS shall respond to all telephone inquiries. Telephone inquiries shall have less than a 3% abandonment rate. Inquiries that can not be fully answered on the initial call will be responded to with a complete answer within five BUSINESS DAYS. Measurement shall be reported on a quarterly basis with an annual settlement.
Telephone Inquiries. Return calls shall be made within 1 working day of the original telephone inquiry. All documentation shall reflect these efforts.
Telephone Inquiries. USPG shall handle all telephonic inquiries by Enrollees or Enrollee representatives in a timely, courteous, professional, and culturally competent manner.
Telephone Inquiries. Citibank will provide a telephone number so that the Customer can inquire about the status of the Customer`s Account, including the Investment standing to the credit of the Customer`s Account and the Account balance, the Customer agrees that Citibank may respond to such inquiries and furnish the requested information to any persons claiming to be the Customer, provided Citibank has followed its normal customer verification procedures.
Telephone Inquiries. Cox shall maintain a toll-free number to receive all calls and inquiries from Subscribers in the Franchise Area and residents regarding Cable Service. Cox representatives trained and qualified to answer questions related to Cable Service in the Franchise Area must be available to receive reports of Service Interruptions twenty-four (24) hours a day, seven (7) days a week, and other inquiries during Normal Business Hours. Cox representatives shall identify themselves by name when answering this number.
Telephone Inquiries. For one year following the Closing Date, Parent agrees to cause the Company to refer all telephone inquiries to the BD&C Product Line businesses and the Structural Product Line businesses to Purchaser and to provide callers with an 800 number for Purchaser to be provided by Purchaser to Company by written notice given prior to, on or promptly after Closing.
Telephone Inquiries. In the event of any telephone inquiry received by the Exchange Agent in respect of the Exchange Offer (other than from a person who has duly tendered Asda Debt Securities pursuant to a duly completed and signed (as applicable) Form of Tender or Electronic Communication), the Exchange Agent shall refer such inquiry to the Dealer Manager or to such other person as the Issuer may specify to the Exchange Agent. The Exchange Agent shall not make any statements in respect of the Exchange Offer not previously authorised by the Issuer. SCHEDULE II FEE SCHEDULE Tender and Exchange Agent Acceptance Fee USD _________ The Tender and Exchange Agent Acceptance Fee covers:
Telephone Inquiries. In the event of any telephone inquiry received by the Tender Agent in respect of the Tender Offer (other than from a person who has duly tendered Securities pursuant to a duly completed and signed (as applicable) Tender Instruction), the Tender Agent shall refer such inquiry to the Dealer Manager or to such other person as the Offeror may specify to the Tender Agent. The Tender Agent shall not make any statements in respect of the Tender Offer not previously authorised by the Offeror.
Telephone Inquiries. Shentel shall maintain a toll-free number to receive all calls and inquiries from Subscribers in the Franchise Area and/or residents regarding Cable Service. Shentel representatives trained and qualified to answer questions related to Cable Service in the Franchise Area must be available to receive reports of Service Interruptions twenty-four (24) hours a day, seven (7) days a week, and other inquiries during Normal Business Hours. Shentel representatives shall identify themselves by name when answering this number.
Telephone Inquiries. Supplier shall maintain a toll-free telephone access line which shall be available to Aggregation Members 24 hours a day, seven days a week. Trained company representatives shall be available to respond to customer telephone inquiries during normal business hours. After normal business hours, the access line may be answered by a service or an automated response system, including an answering machine. Inquiries received after normal business hours shall be responded to by a trained company representative within two business days.
