Telephone On-Call. 10.5.1 Where an employee is rostered on an on-call roster and receives a work- related telephone call where the issue of patient care can be resolved over the telephone, and that does not result in a call back, they shall be entitled to payment of $10.00 per call (regardless of the duration of the telephone call). 10.5.2 In order to be eligible for payment, each call must be logged and include a file/case note recording relevant details and advice. 10.5.3 An employee who responds to a call back by the way of telephone (as per 10.5.1 above) and who is subsequently required to return to work in relation to the same matter shall be paid in accordance with clause 9.1 and shall not receive payment under clause 10.5.1
Appears in 7 contracts
Samples: Collective Agreement, Collective Agreement, Multi Employer Collective Agreement
Telephone On-Call. 10.5.1 10.4.1 Where an employee is rostered on an on-call roster and receives a work- related telephone call where the issue of patient care can be resolved over the telephone, and that does not result in a call back, they shall be entitled to payment of $10.00 per call (regardless of the duration of the telephone call).
10.5.2 10.4.2 In order to be eligible for payment, each call must be logged and include a file/case note recording relevant details and advice.
10.5.3 10.4.3 An employee who responds to a call back by the way of telephone (as per
10.5.1 10.4.1 above) and who is subsequently required to return to work in relation to the same matter shall be paid in accordance with clause 9.1 and shall not receive payment under clause 10.5.110.
Appears in 5 contracts
Samples: Multi Employer Collective Agreement, Multi Employer Collective Agreement, Multi Employer Collective Agreement
Telephone On-Call.
10.5.1 Where an employee is rostered on an on-call roster and receives a work- related telephone call where the issue of patient care can be resolved over the telephone, and that does not result in a call back, they shall be entitled to payment of $10.00 per call (regardless of the duration of the telephone call).
10.5.2 In order to be eligible for payment, each call must be logged and include a file/case note recording relevant details and advice.
10.5.3 An employee who responds to a call back by the way of telephone (as per
10.5.1 above) and who is subsequently required to return to work in relation to the same matter shall be paid in accordance with clause 9.1 and shall not receive payment under clause 10.5.1
Appears in 3 contracts
Samples: Collective Agreement, Collective Agreement, Nursing and Midwifery Collective Agreement
Telephone On-Call. 10.5.1 Where an employee is rostered on an on-call roster and receives a work- work-related telephone call where the issue of patient care can be resolved over the telephone, and that does not result in a call back, they shall be entitled to payment of $10.00 per call (regardless of the duration of the telephone call).
10.5.2 In order to be eligible for payment, each call must be logged and include a file/case note recording relevant details and advice.
10.5.3 An employee who responds to a call back by the way of telephone (as per
per 10.5.1 (a) above) and who is subsequently required to return to work in relation to the same matter shall be paid in accordance with clause 9.1 and shall not receive payment under clause 10.5.1
Appears in 1 contract
Samples: Individual Employment Agreement
