Common use of The Grievance Procedure Clause in Contracts

The Grievance Procedure. (a) Step 1 (Immediate Supervisor) An Employee who has a grievance shall, within ten (10) days of the date she becomes aware of, or reasonably should have become aware of, the occurrence which led to the grievance, first discuss the matter with her immediate supervisor and attempt to resolve the grievance at this stage. In the event that it is not resolved satisfactorily to the Employee, it may be advanced in accordance with the following steps. (b) Step 2 (Centre Administrator) (i) Where an Employee is not satisfied with the response at step 1, from her immediate supervisor, she may submit in writing an individual grievance, at step 2 to the Centre Administrator or designate within ten (10) days of discussing the grievance with her immediate supervisor in Step 1; (ii) If the grievance is a group grievance, it shall be submitted in writing at step 2 to the Centre Administrator or designate within ten (10) days of the date any of the aggrieved Parties became aware of the event or reasonably should have become aware of the event leading to the grievance. The grievance shall be submitted, in writing, stating the article(s) claimed to have been violated, the nature of the grievance and the redress sought. The Administrator of the Centre shall hold a hearing within ten (10) days of receipt of the grievance. The Employee shall be entitled to have a representative of the Union present during the meeting. The grievance will be responded to, in writing, by the Centre Administrator or designate within ten (10) days of the grievance hearing at step 2. If the grievance is not settled at this stage, it may be advanced to Step 3. (c) Step 3 (Chief Operating Officer) Within ten (10) days of the reply at Step 2, the Employee shall submit the grievance, in writing to the Chief Operating Officer or designate. The Chief Operating Officer or designate shall hold a hearing within ten (10) days of receipt of the grievance. The Employee shall be entitled to have a representative of the Union present during the meeting. The Chief Operating Officer or designate shall render a written decision within ten (10) days of the date of the hearing. If the grievance is not settled at this stage, either party may decide to proceed to Arbitration or by mutual agreement to Mediation. (d) A copy of the written grievance at Step 2 and Step 3 shall be submitted to the Executive Director, Human Resources.

The Grievance Procedure. (a) Step 1 (Immediate Supervisor) An Employee who has a grievance shall, within ten (10) days of the date she becomes aware of, or reasonably should have become aware of, the occurrence which led to the grievance, first discuss the matter with her their immediate supervisor and attempt to resolve the grievance at this stage. In the event that it is not resolved satisfactorily to the Employee, it may be advanced in accordance with the following steps. (b) Step 2 (Centre AdministratorExecutive Director) (i) Where an Employee is not satisfied with the response at step 1, from her their immediate supervisor, she may submit in writing an individual grievance, at step 2 to the Centre Administrator Executive Director or designate within ten (10) days of discussing the grievance with her their immediate supervisor in Step 1; (ii) If the grievance is a group grievance, it shall be submitted in writing at step 2 to the Centre Administrator Executive Director or designate within ten (10) days of the date any of the aggrieved Parties became aware of the event or reasonably should have become aware of the event leading to the grievance. The grievance shall be submitted, in writing, stating the article(sArticle(s) claimed to have been violated, the nature of the grievance and the redress sought. The Administrator of the Centre Executive Director or designate shall hold a hearing within ten (10) days of receipt of the grievance. The Employee shall be entitled to have a representative of the Union present during the meeting. The grievance will be responded to, in writing, by the Centre Administrator Executive Director or designate within ten (10) days of the grievance hearing at step 2. If the grievance is not settled at this stage, it may be advanced to Step 3. (c) Step 3 (Chief Operating OfficerVice President, Human Resources) Within ten (10) days of the reply at Step 2, the Employee shall submit the grievance, in writing to the Chief Operating Officer Vice President, Human Resources or designate. The Chief Operating Officer Vice President, Human Resources or designate shall hold a hearing within ten (10) days of receipt of the grievance. The Employee shall be entitled to have a representative of the Union present during the meeting. The Chief Operating Officer Vice President, Human Resources or designate shall render a written decision within ten (10) days of the date of the hearing. If the grievance is not settled at this stage, either party may decide to proceed to Regular Arbitration, Expedited Arbitration or by mutual agreement to Mediation. (d) A The Union shall provide a copy of the written grievance at Step 2 and Step 3 shall be submitted to the Executive DirectorManager, Human ResourcesLabour Relations.

The Grievance Procedure. (a) Step 1 (Immediate Supervisor) An Employee who has a grievance shall, within ten (10) days of the date she they becomes aware of, or reasonably should have become aware of, the occurrence which led to the grievance, first discuss the matter with her their immediate supervisor and attempt to resolve the grievance at this stage. In the event that it is not resolved satisfactorily to the Employee, it may be advanced in accordance with the following steps. (b) Step 2 (Centre AdministratorExecutive Director, or Director of Care) (i) Where an Employee is not satisfied with the response at step Step 1, from her their immediate supervisor, she they may submit in writing an individual grievance, at step 2 to the Centre Administrator Director of Care or designate within ten (10) days of discussing the grievance with her their immediate supervisor in Step 1; (ii) If the grievance is a group grievance, it shall be submitted in writing at step 2 to the Centre Administrator Director of Care or designate within with ten (10) days of the date any of the aggrieved Parties became become aware of the event or reasonably should have become aware of the event leading to the grievance. The grievance shall be submitted, in writing, stating the article(sArticle(s) claimed to have been violated, the nature of the grievance and the redress sought. The Administrator of the Centre General Manager or designate shall hold a hearing within ten (10) days of receipt of the grievance. The Employee shall be entitled to have a representative of the Union present during the meeting. The grievance will be responded to, in writing, by the Centre Administrator General Manager or designate within ten (10) days of the grievance hearing at step 2. If the grievance is not settled at this stage, it may be advanced to Step 3. (c) Step 3 (Chief Operating OfficerVice-President Human Resources) Within ten (10) days of the reply at Step 2, the Employee shall submit the grievance, in writing writing, to the Chief Operating Officer Vice-President Human Resources or designate. The Chief Operating Officer Vice-President Human Resources or designate shall hold a hearing within ten (10) days of receipt of the grievance. The Employee shall be entitled to have a representative of the Union present during the meeting. The Chief Operating Officer Vice-President or designate shall render a written decision within ten (10) days of the date of the hearing. If the grievance is not settled at this stage, either party may decide to proceed to Regular Arbitration, Expedited Arbitration or by mutual agreement to Mediation. . The grievance procedure from Step 1 to Step 3 shall not exceed sixty (d60) A days. In the event that the Employer fails to process the grievance procedure within the 60 day period, the grievance is automatically referred to arbitration for settlement and resolution. An extension to the sixty (60) day timeline can be requested by either Party, and will not be unreasonably withheld. The union shall provide a copy of the written grievance at Step 2 and Step 3 shall be submitted to the Executive DirectorManager, Human ResourcesLabour Relations.

The Grievance Procedure. (a) Step 1 (Immediate Supervisor) An Employee who has a grievance shall, within ten (10) days of the date she becomes aware of, or reasonably should have become aware of, the occurrence which led to the grievance, first discuss the matter with her their immediate supervisor and attempt to resolve the grievance at this stage. In the event that it is not resolved satisfactorily to the Employee, it may be advanced in accordance with the following steps. (b) Step 2 (Centre AdministratorAdministrator or designate) (i) Where an Employee is not satisfied with the response at step 1, from her their immediate supervisor, she may submit in writing an individual grievance, at step 2 to the Centre Administrator or designate Human Resources contact and the Manager of Labour Relations within ten (10) days of discussing the grievance with her the Employee’s immediate supervisor in Step 1;; or (ii) If the grievance is a group grievance, it shall be submitted in writing at step 2 to the Centre Administrator or designate Human Resources contact and the Manager of Labour Relations within ten (10) days of the date any of the aggrieved Parties became aware of the event or reasonably should have become aware of the event leading to the grievance. The grievance shall be submitted, in writing, stating the article(s) claimed to have been violated, the nature of the grievance and the redress sought. ; and (iii) The Administrator Centre Human Resources contact or Manager of Labour Relations shall notify the Union of the Centre shall name of the Manager hearing the grievance and hold a hearing within ten (10) days of receipt of the grievance. The Employee shall be entitled to have a representative of the Union present during the meeting. The grievance will be responded to, in writing, by the Centre Administrator or designate Manager hearing the grievance within ten (10) days of the grievance hearing at step 2. If the grievance is not settled at this stage, it may be advanced to Step 3. (c) Step 3 (Chief Operating OfficerVice President Human Resources) Within ten (10) days of the reply at Step 2, the Employee shall submit the grievance, in writing to the Chief Operating Officer Vice President Human Resources or designate. The Chief Operating Officer Vice President Human Resources or designate shall hold a hearing within ten (10) days of receipt of the grievance. The Employee shall be entitled to have a representative of the Union present during the meeting. The Chief Operating Officer Vice President Human Resources or designate shall render a written decision within ten (10) days of the date of the hearing. If the grievance is not settled at this stage, either party may decide to proceed to Arbitration or by mutual agreement to Mediation. (d) A copy of the written grievance at Step 2 and Step 3 shall be submitted to the Executive Director, Human Resources.

The Grievance Procedure. (a) Step 1 (Immediate Supervisor) An Employee who has a grievance shall, within ten (10) days of the date she they becomes aware of, or reasonably should have become aware of, the occurrence which led to the grievance, first discuss the matter with her their immediate supervisor and attempt to resolve the grievance at this stage. In the event that it is not resolved satisfactorily to the Employee, it may be advanced in accordance with the following steps. (b) Step 2 (Centre AdministratorExecutive Director or Director of Care) (i) Where an Employee is not satisfied with the response at step 1, from her their immediate supervisor, she they may submit in writing an individual grievance, at step 2 to the Centre Administrator site Executive Director or designate within ten (10) days of discussing the grievance with her their immediate supervisor in Step 1; (ii) If the grievance is a group grievance, it shall be submitted in writing at step 2 to the Centre Administrator Executive Director or designate within ten (10) days of the date any of the aggrieved Parties became aware of the event or reasonably should have become aware of the event leading to the grievance. The grievance shall be submitted, in writing, stating the article(sArticle(s) claimed to have been violated, the nature of the grievance and the redress sought. The Administrator of the Centre Executive Director or designate shall hold a hearing within ten (10) days of receipt of the grievance. The Employee shall be entitled to have a representative of the Union present during the meeting. The grievance will be responded to, in writing, by the Centre Administrator Executive Director or designate within ten (10) days of the grievance hearing at step 2. If the grievance is not settled at this stage, it may be advanced to Step 3. (c) Step 3 (Chief Operating Officer) Within ten (10) days of the reply at Step 2, the Employee shall submit the grievance, in writing to the Chief Operating Officer or designate. The Chief Operating Officer or designate shall hold a hearing within ten (10) days of receipt of the grievance. The Employee shall be entitled to have a representative of the Union present during the meeting. The Chief Operating Officer or designate shall render a written decision within ten (10) days of the date of the hearing. If the grievance is not settled at this stage, either party may decide to proceed to Arbitration or by mutual agreement to Mediation. (d) A copy of the written grievance at Step 2 and Step 3 shall be submitted to the Executive Director, Vice President Human Resources.)

The Grievance Procedure. (a) Step 1 (Immediate Supervisor) An Employee who has a grievance shall, within ten (10) days of the date she becomes aware of, or reasonably should have become aware of, the occurrence which led to the grievance, first discuss the matter with her immediate supervisor and attempt to resolve the grievance at this stage. In the event that it is not resolved satisfactorily to the Employee, it may be advanced in accordance with the following steps.) (b) Step 2 (Centre AdministratorExecutive Director or Director of Care) (i) Where an Employee is not satisfied with the response at step 1, from her immediate supervisor, she may submit in writing an individual grievance, at step 2 to the Centre Administrator Executive Director or designate within ten (10) days of discussing the grievance with her immediate supervisor in Step 1; (ii) If the grievance is a group grievance, it shall be submitted in writing at step 2 to the Centre Administrator Executive Director or designate within ten (10) days of the date any of the aggrieved Parties became aware of the event or reasonably should have become aware of the event leading to the grievance. The grievance shall be submitted, in writing, stating the article(sArticle(s) claimed to have been violated, the nature of the grievance and the redress sought. The Administrator of the Centre Executive Director or designate shall hold a hearing within ten (10) days of receipt of the grievance. The Employee shall be entitled to have a representative of the Union present during the meeting. The grievance will be responded to, in writing, by the Centre Administrator Executive Director or designate within ten (10) days of the grievance hearing at step 2. If the grievance is not settled at this stage, it may be advanced to Step 3. (c) Step 3 (Chief Operating Officer) Within ten (10) days of the reply at Step 2Vice- President, the Employee shall submit the grievance, in writing to the Chief Operating Officer or designate. The Chief Operating Officer or designate shall hold a hearing within ten (10) days of receipt of the grievance. The Employee shall be entitled to have a representative of the Union present during the meeting. The Chief Operating Officer or designate shall render a written decision within ten (10) days of the date of the hearing. If the grievance is not settled at this stage, either party may decide to proceed to Arbitration or by mutual agreement to Mediation.Human Resources) (d) A The union shall provide a copy of the written grievance at Step 2 and Step 3 shall be submitted to the Executive DirectorManager, Human ResourcesLabour Relations.

The Grievance Procedure. (a) Step 1 (Immediate Supervisor) An Employee who has a grievance shall, within ten (10) days of the date she becomes aware of, or reasonably should have become aware of, the occurrence which led to the grievance, first discuss the matter with her immediate supervisor the Employee's Site Administrator/ Manager and attempt to resolve the grievance at this stage. In the event that it is not resolved satisfactorily to the Employee, it may be advanced in accordance with the following stepsSteps. (b) Step 2 (Centre Administrator)If: (i) Where an Employee is not satisfied with the response at step 1, from her immediate supervisor, she may submit in writing an individual grievance, at step 2 to the Centre Administrator or designate within ten (10) days of discussing the grievance with her immediate supervisor the Employee's Site Administrator/Manager in Step 1;; or (ii) If the grievance is a group grievance, it shall be submitted in writing at step 2 to the Centre Administrator or designate within ten (10) days of the date any of the aggrieved Parties became aware of the event or reasonably should have become aware of the event leading to the grievance. The ; and (iii) the grievance shall be submitted, in writing, to the Director of Operations or designated representative, (1) stating the article(sArticle(s) claimed to have been violated, (2) the nature of the grievance and (particulars of the facts giving rise to the grievance), (3) the redress sought. The Administrator (particulars of the Centre shall hold a hearing within ten remedy) sought and (104) days of receipt the signature of the grievance. The Employee shall be entitled to have a representative of the Union present during the meeting. Union. (iv) The grievance will be responded to, in writing, by the Centre Administrator Director of Operations or designate designated representative, within ten (10) days of receiving the grievance hearing at step 2grievance. If the grievance is not settled at this stage, it may be advanced to Step 3. (c) Step 3 (Chief Operating Officer) Within ten (10) days of the reply at Step 2, the Employee shall submit the grievance, in writing to the Chief Operating Administrative Officer (CAO) or designate. The Chief Operating Officer CAO or designate shall hold a hearing within ten (10) days of receipt of the grievance. The Employee shall be entitled to have a representative of the Union present during the meeting. The Chief Operating Officer CAO or designate shall render a written decision within ten (10) days of the date of the hearing. If the grievance is not settled at this stage, either party Party may decide to proceed to Arbitration or by mutual agreement to Mediation. (d) A copy of the written grievance at Step 2 and Step 3 shall be submitted to the Executive Director, Human Resources.

The Grievance Procedure. (a) Step 1 (Immediate Supervisor) An Employee who has The following constitutes the sole and exclusive method for resolving a grievance shallbetween the parties under this Agreement. A written statement by the grievant providing a. The specific Article, within ten (10) days paragraph or provision and/or policy violated; b. the material facts of the date she becomes aware of, violation; and c. the relief sought. Step One The grievant shall institute action by filing a grievance with the Commissioner in Charge of Personnel or reasonably should have become aware of, his designee within seven (7) calendar days after the occurrence of the event which led prompted the grievance. The Commissioner in Charge of Personnel or his designee shall schedule and hold a meeting with the grievant within fifteen (15) calendar days after the Grievance is filed. The intent of this meeting is to reach a settlement. A response shall be provided to the grievancegrievant within fifteen (15) calendar days after the meeting. If a decision is not rendered within the time limits prescribed for a decision, first discuss the matter with her immediate supervisor and attempt to resolve then the grievance at this stageshall be deemed to be denied. In If the event that it is not resolved satisfactorily to the Employee, it may be advanced in accordance with the following steps. (b) Step 2 (Centre Administrator) (i) Where an Employee grievant is not satisfied with the results of Step One, the grievant may file an appeal within five (5) calendar days with the Board after receipt of the results of Step One or the time limits prescribed for a decision have expired. The Board or its designee shall schedule and hold a meeting or hearing at its discretion with the grievant within thirty (30) calendar days after receipt of the grievance appeal. The Board or its designee shall provide a response at step 1, from her immediate supervisor, she may submit in writing an individual grievance, at step 2 to the Centre Administrator grievant within twenty (20) calendar days after the meeting or designate hearing. If a decision is not rendered within ten (10) days of discussing the time limits prescribed for a decision, then the grievance with her immediate supervisor in Step 1; (ii) appeal shall be deemed to be denied. If the Union and only the Union is not satisfied with the results of Step Two, the grievant may file for Arbitration with the Public Employment Relations Commission (“PERC”) within thirty (30) calendar days upon receipt of the decision from the Board or the time limits prescribed for a decision have expired. Failure to file for Arbitration within the foregoing thirty (30) day time period will render the grievance abandoned. A. The Arbitrator shall be chosen in accordance with the rules promulgated by PERC or by a procedure agreed upon by the parties in writing. B. The time limits expressed herein shall be strictly adhered to. If any grievance has not been initiated within the time limits specified, then the grievance shall be deemed to have been abandoned. If any grievance is a group grievancenot processed to the next succeeding step in the grievance procedure within the time limits prescribed hereunder, it then disposition of the grievance at the last preceding step shall be submitted deemed to be conclusive. If a decision is not rendered within the time limits prescribed for decision at any step in writing the grievance procedure, then the grievance shall be deemed to be denied. Nothing herein shall prevent the parties from mutually agreeing to extend the time limits provided for processing the grievance at a step 2 in the grievance procedure. Any such agreement shall be in writing. C. The cost of the Arbitrator shall be shared equally by the Board and the Union. D. The arbitrator shall be bound by the provisions of this Agreement and the Constitution and Laws of the State of New Jersey and shall be restricted to the Centre Administrator or designate within ten (10) days application of the date any of the aggrieved Parties became aware of the event or reasonably should have become aware of the event leading facts presented to him involved in the grievance. The grievance arbitrator shall be submitted, in writing, stating not have the article(s) claimed authority to have been violated, the nature of the grievance and the redress sought. The Administrator of the Centre shall hold a hearing within ten (10) days of receipt of the grievance. The Employee shall be entitled to have a representative of the Union present during the meeting. The grievance will be responded add to, modify, detract from or alter in writingany way the provisions of this Agreement, by the Centre Administrator or designate within ten (10) days of the grievance hearing at step 2. If the grievance is not settled at this stage, it may be advanced to Step 3any amendment or supplement thereto. (c) Step 3 (Chief Operating Officer) Within ten (10) days of the reply at Step 2, the Employee shall submit the grievance, in writing to the Chief Operating Officer or designate. The Chief Operating Officer or designate shall hold a hearing within ten (10) days of receipt of the grievance. The Employee shall be entitled to have a representative of the Union present during the meeting. The Chief Operating Officer or designate shall render a written decision within ten (10) days of the date of the hearing. If the grievance is not settled at this stage, either party may decide to proceed to Arbitration or by mutual agreement to Mediation. (d) A copy of the written grievance at Step 2 and Step 3 shall be submitted to the Executive Director, Human Resources.

The Grievance Procedure. (a) Step 1 (Immediate Supervisor) An Employee who has a grievance shall, within ten (10) days of the date she becomes aware of, or reasonably should have become aware of, the occurrence which led to the grievance, first discuss the matter with her immediate supervisor the Employee's Site Administrator/ Manager and attempt to resolve the grievance at this stage. In the event that it is not resolved satisfactorily to the Employee, it may be advanced in accordance with the following stepsSteps. (b) Step 2 (Centre Administrator)If: (i) Where an Employee is not satisfied with the response at step 1, from her immediate supervisor, she may submit in writing an individual grievance, at step 2 to the Centre Administrator or designate within ten (10) days of discussing the grievance with her immediate supervisor the Employee's Site Administrator/ Manager in Step 1;; or (ii) If the grievance is a group grievance, it shall be submitted in writing at step 2 to the Centre Administrator or designate within ten (10) days of the date any of the aggrieved Parties became aware of the event or reasonably should have become aware of the event leading to the grievance. The ; and (iii) the grievance shall be submitted, in writing, to the Director of Operations or designated representative, (1) stating the article(sArticle(s) claimed to have been violated, (2) the nature of the grievance and (particulars of the facts giving rise to the grievance), (3) the redress sought. The Administrator (particulars of the Centre shall hold a hearing within ten remedy) sought and (104) days of receipt the signature of the grievance. The Employee shall be entitled to have a representative of the Union present during the meeting. Union. (iv) The grievance will be responded to, in writing, by the Centre Administrator Director of Operations or designate designated representative, within ten (10) days of receiving the grievance hearing at step 2grievance. If the grievance is not settled at this stage, it may be advanced to Step 3. (c) Step 3 (Chief Operating Officer) Within ten (10) days of the reply at Step 2, the Employee shall submit the grievance, in writing to the Chief Operating Administrative Officer (CAO) or designate. The Chief Operating Officer CAO or designate shall hold a hearing within ten (10) days of receipt of the grievance. The Employee shall be entitled to have a representative of the Union present during the meeting. The Chief Operating Officer CAO or designate shall render a written decision within ten (10) days of the date of the hearing. If the grievance is not settled at this stage, either party Party may decide to proceed to Arbitration or by mutual agreement to Mediation. (d) A copy of the written grievance at Step 2 and Step 3 shall be submitted to the Executive Director, Human Resources.

The Grievance Procedure. (a) Step 1 (Immediate Supervisor) An Employee who has A. Purpose - The purpose of this agreement is to secure at the lowest possible administrative level, reasonable and equitable resolution of alleged grievances which may from time to time arise involving the interpretation and/or application of the negotiated agreement. B. Procedure - Since it is important that grievances be processed as rapidly as possible, the number of days indicated at each level in this C. If, in the judgment of the Association, a grievance shallaffects a group or class of members of the bargaining unit or is beyond the scope of the immediate first-line supervisor, the Association may begin processing the grievance within fifteen (15) days in writing at the Superintendent’s level. PRIOR LEVEL I - Before the submission of a grievance, the aggrieved party must attempt to resolve the problem by discussing the matter directly with his/her immediate first-line supervisor within fifteen (15) days after the occurrence of the alleged grievance. In case of the absence from school of the first-line supervisor for two consecutive days, the grievant will proceed directly to Level I. LEVEL I - If the aggrieved party is not satisfied with the disposition of his/her grievance after the informal discussion with his/her immediate first-line supervisor and if he/she desires further action, said person or persons initiating the alleged grievance shall present the grievance in writing, on the approved form provided by the employer for this purpose, to the building principal or other first-level supervisor within ten (10) days after completion of Prior Level I. LEVEL II - If the date she becomes aware of, or reasonably should have become aware of, the occurrence which led to the grievance, first discuss the matter with her immediate supervisor and attempt action taken at Level I fails to resolve the grievance at this stage. In the event that it is not resolved satisfactorily to the Employee, it may be advanced in accordance with the following steps. (b) Step 2 (Centre Administrator) (i) Where an Employee is not satisfied with the response at step 1, from her immediate supervisor, she may submit in writing an individual grievance, at step 2 to the Centre Administrator or designate within ten (10) days of discussing the grievance with her immediate supervisor in Step 1; (ii) If the grievance is a group grievance, it shall be submitted in writing at step 2 to the Centre Administrator or designate within ten (10) days satisfaction of the date any of affected parties, the aggrieved Parties became aware of the event or reasonably should have become aware of the event leading to the grievance. The grievance shall be submitted, referred in writing, stating writing to the article(sSuperintendent of Schools by the grievant within three (3) claimed to have been violated, days after the nature grievant received the written report of the grievance and the redress soughtprincipal or first-line supervisor. The Administrator of the Centre shall hold a hearing within ten (10) days of receipt of the grievance. The Employee shall be entitled to have a representative of the Union present during the meeting. The grievance will be responded to, in writing, by the Centre Administrator or designate within ten (10) days of the grievance hearing at step 2. If the grievance is not settled at this stage, it may be advanced to Step 3. (c) Step 3 (Chief Operating Officer) Within ten (10) days of after referral by the reply at Step 2grievant, the Employee Superintendent shall submit meet with the grievance, in writing to the Chief Operating Officer or designate. The Chief Operating Officer or designate shall hold a hearing within ten (10) days of receipt of the grievance. The Employee shall be entitled to have grievant and a representative of the Union present during employee organization to consider the meetingalleged grievance and to make every attempt to resolve it. The Chief Operating Officer or designate Superintendent shall render a indicate his/her disposition of the alleged grievance in writing within five (5) days after said meeting (one copy for the grievant, one copy for the association) LEVEL III - If the action taken at Level II fails to resolve the grievance to the satisfaction of the affected parties, the grievance shall be referred in writing by the grievant to the Board of Education within three (3) days after reviewing the written decision report of the Superintendent. The Board of Education shall meet with the grievant and the representative committee of the employee organization within ten fifteen (1015) days of the date request of the grievant for the purpose of discussing the grievance and disposing of it in a mutually satisfactory manner. The Board of Education shall make a disposition in writing (one copy to the grievant and one copy to the Association) of the grievance within seven (7) days after the hearing. LEVEL IV - If the action at Level III fails to resolve a grievance is not settled at this stage, either party may decide to proceed to Arbitration or by mutual involving the interpretation and/or application of the negotiated agreement to Mediation. (d) A copy the satisfaction of the written Association, the grievance may, at Step 2 and Step 3 shall the discretion of the Association, be submitted referred to binding arbitration as provided in Section 903 of the Executive Director, Human ResourcesAct.

The Grievance Procedure. (a) Step 1 (Immediate Supervisor) An Employee who has a grievance shall, within ten (10) days of the date she becomes aware of, or reasonably should have become aware of, the occurrence which led to the grievance, first discuss the matter with her immediate supervisor and attempt to resolve the grievance at this stage. In the event that it is not resolved satisfactorily to the Employee, it may be advanced in accordance with the following stepsSteps. (b) Step 2 (Centre Administrator)If: (i) Where an Employee is not satisfied with the response at step 1, from her immediate supervisor, she may submit in writing an individual grievance, at step 2 to the Centre Administrator or designate within ten (10) days of discussing the grievance with her immediate supervisor in Step 1;; or (ii) If the grievance is a group grievance, it shall be submitted in writing at step 2 to the Centre Administrator or designate within ten (10) days of the date any of the aggrieved Parties parties became aware of the event or reasonably should have become aware of the event leading to the grievance. The , the grievance shall be submitted, in writing, stating the article(s) Article claimed to have been violated, the nature of the grievance and the redress sought. The Administrator of the Centre shall hold a hearing within ten (10) days of receipt of the grievance. The Employee shall be entitled to have a representative of the Union present during the meeting. The grievance will be responded to, in writing, by the Centre Administrator or designate appropriate designated representative within ten (10) days of receiving the grievance hearing at step 2grievance. If the grievance is not settled at this stage, it may be advanced to Step 3. (c) Step 3 (Chief Operating Officer) Within ten (10) days of the reply at Step 2, the Employee shall submit the grievance, in writing to the Chief Operating Officer Administrator of the Centre(s) or designate. The Chief Operating Officer Administrator or designate shall hold a hearing within ten (10) days of receipt of the grievance. The Employee shall be entitled to have a representative of the Union present during the meeting. The Chief Operating Officer Administrator or designate her representative shall render a written decision within ten (10) days of the date of the hearing. If the grievance is not settled at this stage, either party Party may decide to proceed to Arbitration or by mutual agreement to Mediation. (d) A copy of the written grievance at Step 2 and Step 3 shall be submitted to the Executive Director, Human Resources.