TIMELINESS OF RESEARCH REQUESTS Sample Clauses

TIMELINESS OF RESEARCH REQUESTS. Service Description: ------------------- The Transfer Agent will provide a research and problem resolution service to the Fund's investors. In connection therewith, the Transfer Agent agrees to use the C.S.S. System for receiving research requests from Dreyfus and to communicate the results of that research to Dreyfus. On a daily basis, Dreyfus using the C.S.S. System will enter research requests resulting from investor inquiries concerning their accounts and activity therein, which are received at its various servicing locations, and will forward them to the Transfer Agent for research and resolution. The Transfer Agent will research each item and respond by entry into the C.S.S. System within previously determined and agreed upon time frames (See Schedule A). The C.S.S. System generates reports showing the status of research items outstanding.
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Related to TIMELINESS OF RESEARCH REQUESTS

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