To Make a Warranty Claim. 4.1 To make a warranty claim, promptly notify Crestron by contacting the Customer Support Center at xxxxxxxxxxxxx@xxxxxxxx.xxx or visit our website at xxx.xxxxxxxx.xxx to obtain additional local contact information. You may also contact your Authorized Reseller. Crestron Europe, in its sole discretion, will determine what action, if any, is required under this warranty. No Products may be returned for credit, exchange, or service without prior authorization from Crestron Europe. If your products are authorized for return, Crestron Europe or your Authorized Reseller will provide further instruction regarding the Return Material Authorization (“RMA”) process. Products may not be returned without an RMA number.
To Make a Warranty Claim. 4.1 To make a warranty claim, promptly notify Crestron by contacting the Customer Support Center at xxxxxxxxxxxxx@xxxxxxxx.xxx or visit our website at xxx.xxxxxxxx.xxx to obtain additional local contact information. You may also contact your Authorized Reseller. Crestron Europe, in its sole discretion, will determine what action, if any, is required under this warranty. No Products may be returned for credit, exchange, or service without prior authorization from Crestron Europe. If your products are authorized for return, Crestron Europe or your Authorized Reseller will provide further instruction regarding the Return Material Authorization (“RMA”) process. Products may not be returned without an RMA number.
4.2 Most problems can be corrected over the phone through close cooperation between Customer and the Crestron Customer Support Center. To better enable Crestron Europe to address a warranty claim, please have the Product’s serial and model numbers as well as its current operating system version, if applicable. If Crestron Europe, in its sole discretion, determines that an on-site visit or other remedial action is necessary, Crestron Europe may coordinate the dispatch of a representative from an Authorized Reseller, to Customer’s site, and/or coordinate a warranty service call between Customer and an Authorized Reseller.
To Make a Warranty Claim. 4.1 To make a warranty claim, promptly notify Crestron by contacting the Customer Support Center at xxxxxxx@xxxxxxxx.xxx or visit our website at xxx.xxxxxxxx.xxx to obtain additional local contact information. You may also contact your Authorized Reseller. Crestron, in its sole discretion, will determine what action, if any, is required under this warranty. No products may be returned for credit, exchange, or service without prior authorization from Crestron. If your Covered Products are authorized for return, Crestron or your Authorized Reseller will provide further instruction regarding the Return Material Authorization (“RMA”) process. Covered Products may not be returned without an RMA number.
To Make a Warranty Claim. 4.1 To make a warranty claim, promptly notify Crestron by contacting the Customer Support Center at xxxxxxx@xxxxxxxx.xxx or visit our website at xxx.xxxxxxxx.xxx to obtain additional local contact information. You may also contact your authorized Crestron dealer. Crestron, in its sole discretion, will determine what action, if any, is required under this warranty. No Products may be returned for credit, exchange, or service without prior authorization from Crestron. If your products are authorized for return, Crestron or your authorized Crestron dealer will provide further instruction regarding the Return Material Authorization (RMA) process. Products may not be returned without an RMA number.
4.2 Most problems can be corrected over the phone through close cooperation between Customer and the Crestron Customer Support Center. To better enable Crestron to address a warranty claim, please have the Product’s serial and model numbers as well as its current operating system version, if applicable. If Crestron, in its sole discretion, determines that an on‐site visit or other remedial action is necessary, Crestron may coordinate the dispatch of a representative from an authorized Crestron dealer, to Customer’s site, and/or coordinate a warranty service call between Customer and an authorized Crestron dealer.
To Make a Warranty Claim. Notify Orion or your authorized Orion representative, as applicable. Provide Orion:
To Make a Warranty Claim a. No products may be returned until Purchaser has contacted Manufacturer and received a Return Material Authorization (“RMA”). To make a warranty claim, retain the failed products and notify a GE Lighting Systems, Inc. customer service manager within thirty (30) days of the failure. After contacting and receiving an RMA number from Manufacturer, Purchaser shall promptly return the Product after receiving instructions regarding if, when, and where to ship the Product or part. The Product or part must be returned within 10 days of receiving RMA number, and the shipping box must be clearly marked with RMA number. Failure to follow this procedure shall void this warranty.
b. Manufacturer reserves the right to examine all failed Products to determine the cause of failure and patterns of usage and reserves the right to be the sole judge as to whether any Product or components are defective and covered under this warranty.
To Make a Warranty Claim. 4.1 To make a warranty claim, promptly notify Crestron by contacting the Customer Support Center at xxxxxxx@xxxxxxxx.xxx or visit our website at xxx.xxxxxxxx.xxx to obtain additional local contact information. You may also contact your Authorized Reseller. Crestron, in its sole discretion, will determine what action, if any, is required under this warranty. No Covered Products may be returned for credit, exchange, repair, or replacement without prior written authorization from Crestron. If your products are authorized for return, Crestron or your Authorized Reseller will provide further instruction regarding the Return Material Authorization (“RMA”) process. Covered Products may not be returned without an RMA number. The claimed defects are subject to validation by Crestron technical support personnel. Shipping charges may apply.
4.2 Most problems can be corrected over the phone through close cooperation between Customer, Authorized Reseller, and the Crestron Customer Support Center. To better enable Crestron to address a warranty claim, please have the Covered Product’s serial and model numbers as well as its current operating system version, if applicable. If Crestron, in its sole discretion, determines that an on-site visit or other remedial action is necessary, Crestron may assist the Customer in coordinating such action with an Authorized Reseller.
