Traveler Information. Kampaoh Agencia is responsible for the proper ex- ecution of the travel services included in the con- tract, in accordance with Article 161 of the consol- idated text of the General Law for the Defense of Consumers and Users and other complementary laws, approved by Royal Legislative Decree 1/2007, of Novem- ber 16, and is obliged to provide assistance if the traveler is in difficulty in accordance with Article 163.2 of the same legal text. A reasonable surcharge may be invoiced for such assistance if the difficulty has been intentionally caused or is due to the traveler’s negligence. In the event of contracting a combination of travel services, it will be considered a package trip within the meaning of the consolidated text of the General Law for the Defense of Consumers and Users and other complementary laws, approved by Royal Leg- islative Decree 1/2007, of November 16.
Traveler Information. Full Name of Traveler
Traveler Information. While we do not assist with air reservations, we bring to your attention the CREDIT CARD BOOKINGS. While we do accept major credit cards including Visa, Mastercard, American Express and Discover, travelers must provide to us a click or signed authorization for every transaction for your trip. Your authorization is an agreement for us to charge your card and an acknowledgement and agreement to these terms and conditions including the cancellation terms. As such you agree not to make any improper chargebacks.
Traveler Information. While we do not assist with air reservations, we bring to your attention the importance of accuracy. Names provided to secure reservations must match travelers’ passports. Any minor name corrections advised after airline tickets have been issued will incur fees. Not all name corrections will be permitted by airlines and may require the purchase of a new ticket. Travelers voluntarily assume full and sole responsibility for any and all risks and/or costs involved with failure to report any errors and/or omissions to documentation. Please review documents carefully and promptly as we will not be responsible for any errors. It is your responsibility to review all travel documentation and alert us as soon as possible with any corrections. In certain cases, you have the ability to dispute charges with credit card companies ("chargebacks"). Before initiating a chargeback, we ask you first to call us to discuss any questions or concerns about our charges. We will work with you in attempting to resolve your concerns. By using our service to make a reservation, you accept and agree to our cancellation policy. Envoy Adventures retains the right to dispute any chargeback that is improper and recover any costs, including attorney’s fees related to improper chargebacks. Additionally, in the event of an improper chargeback, we retain the right to cancel any travel reservation related to that improper chargeback. The following chargeback scenarios are improper, and we retain the right to investigate and rebut the chargeback claims below, including without limitation: • Chargebacks resulting from non-cancellable reservations, whether or not the reservation is used. • Chargebacks resulting from charges authorized by family, friends, associates or other third parties with direct access to your credit card. This does not include credit card fraud. • Chargebacks arising from inconsistency or inaccuracy with regard to the Supplier’s product description. • Chargebacks resulting from force majeure or other circumstances that are beyond the control of Envoy Adventures or the Supplier. • Chargebacks resulting because you do not agree with the cancellation policy.
