UDispute Provisions Sample Clauses

UDispute Provisions. 1. The parties shall deal in good faith and attempt to resolve disputes informally. If the dispute persists, Contractor shall submit a written dispute notice to the Exchange within 15 calendar days after the date of the action causing the dispute. The written dispute notice shall contain the following information: a. The decision or issue under dispute; b. The reason(s) Contractor believes the decision or position taken by the Exchange is in error (if applicable, reference pertinent Contract provisions); c. Identification of all documents and substance of all oral communication which support Contractor’s position; and d. The dollar amount in dispute, if applicable. 2. The Exchange, within 15 calendar days after receipt of the dispute notice, shall issue a written decision regarding the dispute. The written decision shall include the following information: a. A description of the dispute; b. A reference to pertinent Contract provisions, if applicable; c. A statement of the factual areas of agreement or disagreement; and d. A statement of the Exchange’s decision with supporting rationale 3. If the Contractor is not satisfied with the decision of the Exchange, the Contractor may, within 15 calendar days of the Exchange’s decision, submit a written appeal to the Exchange Executive Director. The Executive Director shall then issue a final decision on the dispute within 30 days after receiving Contractor’s written appeal. If the Executive Director fails to render a final decision within 30 days after receipt of Contractor’s written appeal, it shall be deemed a final decision adverse to the Contractor’s contentions. The Executive Director’s final decision shall be conclusive and binding regarding the dispute unless Contractor commences an action in a court of competent jurisdiction to contest such decision within 30 days following the date of the final decision. 4. Pending the final resolution of any dispute arising under, related to or involving this Agreement, Contractor agrees to diligently proceed with the performance of this Agreement, in accordance with the Exchange’s instructions. Contractor’s failure to diligently proceed in accordance with the Exchange’s instructions shall be considered a material breach of this Agreement.
Sample 1
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Related to UDispute Provisions

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  • Agreement to Arbitrate Disputes Either you or we may elect, without the other’s consent, to require that any dispute between us concerning your membership, your deposit accounts (“Accounts”) and the services related to your membership and Accounts, including but not limited to all disputes that you may raise against us, must be resolved by binding arbitration, except for those disputes specifically excluded below.

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