Common use of Violence Clause in Contracts

Violence. The parties agree that violence shall be defined as any incident in which an employee is abused, threatened or assaulted while performing his or her work. The parties agree it includes the application of force, threats with or without weapons and severe verbal abuse. The parties agree that such incidents will not be condoned. Any employee who believes has been subjected to such incident shall report this to a supervisor who will make every reasonable effort to rectify the situation. For purposes of article (a) only, employees as referred to herein shall mean all employees of the Employer. The Employer agrees to develop formalized policies and procedures in consultation with the Joint Health and Safety Committee to deal with workplace violence. The policy will address the prevention of violence and the management of violent situations and support to employees who have faced workplace violence. These policies and procedures shall be communicated to all employees. The Employer will report all incidents of violence as defined herein to the Joint Health and Safety Committee for review. The Employer agrees to provide training and informationon the preventionof violence to all employees who come into contact with potentially aggressive persons. This training will be done during a new employee’s orientation and updated as required. Subject to appropriate legislation, and with the employee’s consent, the Employer will inform the Union within three (3) days of any employee who has been subjected to violence while performing work. Such information shall be submitted in writing to the Union as soon as practicable. The Employer shall: inform employees of any situation relating to their work which may endanger their health and safety, as soon as it learns of the said situation; inform employees regardingthe risks relatingto their work and provide training and supervision so that employees havethe skills and knowledge necessary to safely perform the work assigned to them; ensure that the applicable measures and procedures prescribed in the A worker shall,

Violence. The parties agree that violence shall be defined as any incident in which an employee is abused, threatened or assaulted while performing his or her work. The parties agree it includes the application of force, threats with or without weapons and severe verbal abuse. The parties agree that such incidents will not be condoned. Any employee who believes has been subjected to such incident shall report this to a supervisor who will make every reasonable effort to rectify the situation. For purposes of article (a) only, employees as referred to herein shall mean all employees of the Employer. The Employer agrees to develop formalized policies and procedures in consultation with the Joint Health and Safety Committee to deal with workplace violence. The policy will address the prevention of violence and the management of violent situations and support to employees who have faced workplace violence. These policies and procedures shall be communicated to all employees. The Employer will report all incidents of violence as defined herein to the Joint Health and Safety Committee for review. The Employer agrees to provide training and informationon information on the preventionof prevention of violence to all employees who come into contact with potentially aggressive persons. This training will be done during a new employee’s orientation and updated as required. Subject to appropriate legislation, and with the employee’s consent, the Employer will inform the Union within three (3) days of any employee who has been subjected to violence while performing work. Such information shall be submitted in writing to the Union as soon as practicable. Day of Mourning Each year on April at one minute of silence shall be observed in memory of workers killed or injured on the job. The Employer shall: inform employees will use its best efforts to record and report all needle sticks and sharps incidents. The Parties agree that if incidents in the workplace involving aggressive resident and/or family action occur, such action will be recorded and reviewed at the Occupational Health and Safety Committee. Reasonable steps within the control of any situation relating the Employer will follow to their work which may endanger their address the legitimate health and safetysafety concerns of employees presented in that forum. It is understood that such resident occurrences will be reviewed at the Resident Care Conference. The Joint Health and Safety Committee will discuss and shall recommend, as soon as it learns where appropriate, appropriate measures to promote health and safety in workplaces, including, but not limited to: Musculoskeletal Injury Prevention Needle Stick Injury Prevention Personal Protective Equipment Training designed to ensure competency under the Act for those persons with supervisory responsibilities No Harassment The Employer and the Union are committed to providing a positive environment for staff. All individuals have the right to be treated with respect and dignity. Each individual has the right to work in an atmosphere which promotes interactions and is free from discrimination, harassment and aggression. Where a bargaining unit member complains of harassment by another bargaining unit member, she shall bring such complaint to the attention of the said situation; inform employees regardingthe risks relatingto their work Employer and provide training the Union. The Employer and supervision so that employees havethe skills the Union will then initiate a complete and knowledge necessary joint investigation of the complaint and report the findings back to safely perform the work assigned complainant, who shall be accompanied by a Xxxxxxx. If the complaint directly or indirectly involves the complainant’s supervisor or a Xxxxxxx she may contact an alternate person in management or the Union to them; ensure that the applicable measures complaint is handled in a discreet, confidential and procedures prescribed timely fashion. Should the complainant not be satisfied with the response she is entitled to file a grievance under the terms of this Collective Agreement. The employee acknowledges her obligations and the Employer acknowledge the Employer’s obligation regarding Early and Safe Return to Work and Labour Market Re-Entry programs under the Workplace Safety and Insurance Act and the Union agrees that this Collective Agreement will be interpreted in such a way as to permit those obligations to be discharged. The Employer will review with the A worker shall,Union at the Labour Management Committee its Early and Safe Return to Work and Labour Market programs for work related injuries.

Violence. The parties agree that violence shall be defined as any incident in which an employee is abused, threatened or assaulted while performing his or her work. The parties agree it includes the application of force, threats with or without weapons and severe verbal abuse. The parties agree that such incidents will not be condoned. Any employee who believes has been subjected to such incident shall report this to a supervisor who will make every reasonable effort to rectify the situation. For purposes of sub-article (a) only, employees as referred to herein shall mean all employees of the Employer. The Employer agrees to develop formalized policies and procedures in consultation with the Joint Health and Safety Committee to deal with workplace violence. The policy will address the prevention of violence and the management of violent situations and support to employees who have faced workplace violence. These policies and procedures shall be communicated to all employees. The Employer will report all incidents of violence as defined herein to the Joint Health and Safety Committee for review. The Employer agrees to provide training and informationon information on the preventionof prevention of violence to all employees who come into contact with potentially aggressive persons. This training will be done during a new employee’s orientation and updated as required. Subject to appropriate legislation, and with the employee’s consent, the Employer will inform the Union within three (3) days of any employee who has been subjected to violence while performing work. Such information shall be submitted in writing to the Union as soon as practicable. The Employer shall: inform employees of any situation relating to their work which may endanger their health and safety, as soon as it learns of the said situation; inform employees regardingthe risks relatingto relating to their work work, and provide training and supervision so that employees havethe have the skills and knowledge necessary to safely perform the work assigned to them; : ensure that the applicable measures and procedures prescribed in the Occupational Health and Safety Act are carried out in the workplace. A worker shall,

Violence. The parties agree that violence shall be defined as any incident in which an employee is abused, threatened or assaulted while performing his or her work. The parties agree it includes the application of force, threats with or without weapons and severe verbal abuse. The parties agree that such incidents will not be condoned. Any employee who believes has been subjected to such incident shall report this to a supervisor who will make every reasonable effort to rectify the situation. For purposes of article (a) only, employees as referred to herein shall mean all employees of the Employer. The Employer agrees to develop formalized policies and procedures in consultation with the Joint Health and Safety Committee to deal with workplace violence. The policy will address the prevention of violence and the management of violent situations and support to employees who have faced workplace violence. These policies and procedures shall be communicated to all employees. The Employer will report all incidents of violence as defined herein to the Joint Health and Safety Committee for review. The Employer agrees to provide training and informationon information on the preventionof violence to all employees who come into contact with potentially aggressive persons. This training will be done during a new employee’s orientation and updated as required. Subject to appropriate legislation, and with the employee’s consent, the Employer will inform the Union within three (3) days of any employee who has been subjected to violence while performing work. Such information shall be submitted in writing to the Union as soon as practicable. The Employer shall: inform employees of any situation relating to their work which may endanger their health and safety, as soon as it learns of the said situation; inform employees regardingthe regarding the risks relatingto relating to their work and provide training and supervision so that employees havethe have the skills and knowledge necessary to safely perform the work assigned to them; ensure that the applicable measures and procedures prescribed in the Occupational Health and Safety Act are carried out in the workplace. A worker shall,

Violence. The parties agree that violence shall be defined as any incident in which an employee is abused, threatened or assaulted while performing his or her work. The parties agree it includes the application of force, threats with or without weapons and severe verbal abuse. The parties agree that such incidents will not be condoned. Any employee who believes has been subjected to such incident shall report this to a supervisor who will make every reasonable effort to rectify the situation. For purposes of sub-article (a) only, employees as referred to herein shall mean all employees of the Employer. The Employer agrees to develop formalized policies and procedures in consultation with the Joint Health and Safety Committee to deal with workplace violence. The policy will address the prevention of violence and the management of violent situations and support to employees who have faced workplace violence. These policies and procedures shall be communicated to all employees. The Employer will report all incidents of violence as defined herein to the Joint Health and Safety Committee for review. The Employer agrees to provide training and informationon information on the preventionof prevention of violence to all employees who come into contact with potentially aggressive persons. This training will be done during a new employee’s orientation and updated as required. Subject to appropriate legislation, and with the employee’s consent, the Employer will inform the Union within three (3) days of any employee who has been subjected to violence while performing work. Such information shall be submitted in writing to the Union as soon as practicable. The Employer shall: inform employees Employees of any situation relating to their work which may endanger their health and safety, as soon as it learns of the said situation; inform employees regardingthe Employees regarding the risks relatingto relating to their work work, and provide training and supervision so that employees havethe have the skills and knowledge necessary to safely perform the work assigned to them; ensure that the applicable measures and procedures prescribed in the Health and Safety Act are carried out in the workplace. A worker shall,

Violence. (a) The parties agree that violence shall be defined as any incident in which an employee is abused, threatened or assaulted while performing his or her work. The parties agree it includes the application of force, threats with or without weapons and severe verbal abuse. The parties agree that such incidents will not be condoned. Any employee who believes he/she has been subjected to such incident shall report this to a supervisor who will make every reasonable effort to rectify the situation. For purposes of sub- article (a) only, employees as referred to herein shall mean all employees of the Employer. . (b) The Employer agrees to develop formalized policies and procedures in consultation with the Joint Health and Safety Committee to deal with workplace violence. The policy will address the prevention of violence and the management of violent situations and support to employees who have faced workplace violence. These policies and procedures procedure shall be communicated to all employees. . (c) The Employer will report all incidents of violence as defined herein to the Joint Health and Safety Committee for review. . (d) The Employer agrees to provide training and informationon information on the preventionof prevention of violence to all employees who come into contact with potentially aggressive persons. This training will be done during a new employee’s orientation and updated as required. . (e) Subject to appropriate legislation, and with the employee’s consent, the Employer will inform the Union within three (3) days of any employee who has been subjected to violence while performing his/her work. Such information shall be submitted in writing to the Union as soon as practicable. (f) The parties agree that if incidents in the workplace involving aggressive resident and/or family action occur, such action will be recorded and reviewed at the Occupational Health and Safety Committee. The Reasonable steps within the control of the Employer shall: inform employees of any situation relating will follow to their work which may endanger their address the legitimate health and safety, as soon as it learns safety concerns of employees presented in that forum. It is understood that such resident occurrences will be reviewed at the said situation; inform employees regardingthe risks relatingto their work and provide training and supervision so that employees havethe skills and knowledge necessary to safely perform the work assigned to them; ensure that the applicable measures and procedures prescribed in the A worker shall,Resident Care Conference.

Violence. The parties agree that violence shall be defined as any incident in which an employee is abused, threatened or assaulted while performing his or her work. The parties agree it includes the application of force, threats with or without weapons and severe verbal abuse. The parties agree that such incidents will not be condoned. Any employee who believes has been subjected to such incident shall report this to a supervisor who will make every reasonable effort to rectify the situation. For purposes of sub-article (a) only, employees as referred to herein shall mean all employees of the Employer. The Employer agrees to develop formalized policies and procedures in consultation with the Joint Health and Safety Committee to deal with workplace violence. The policy will address the prevention of violence and the management of violent situations and support to employees who have faced workplace violence. These policies and procedures shall be communicated to all employees. The Employer will report all incidents of violence as defined herein to the Joint Health and Safety Committee for review. The Employer agrees to provide training and informationon information on the preventionof prevention of violence to all employees who come into contact with potentially aggressive persons. This training will be done during a new employee’s 's orientation and updated as required. Subject to appropriate legislation, and with the employee’s 's consent, the Employer will inform the Union within three (3) days of any employee who has been subjected to violence while performing work. Such information shall be submitted in writing to the Union as soon as practicable. The Employer shall: inform employees of any situation relating to their work which may endanger their health and safety, as soon as it learns of the said situation; inform employees regardingthe regarding the risks relatingto relating to their work and provide training and supervision so that the employees havethe have the skills and the knowledge necessary to safely perform the work assigned to them; ensure that the applicable measures and procedures prescribed in the Occupational Health and Safety Act are carried out in the workplace. A worker shall,:

Violence. The parties agree that violence shall be defined as any incident in which an employee is abused, threatened or assaulted while performing his or her work. The parties agree it includes the application of force, threats with or without weapons and severe verbal abuse. The parties agree that such incidents will not be condoned. Any employee who believes has been subjected to such incident shall report this to a supervisor who will make every reasonable effort to rectify the situation. For purposes of sub- article (a) only, employees as referred to herein shall mean all employees of the Employer. The Employer agrees to develop formalized policies and procedures in consultation with the Joint Health and Safety Committee to deal with workplace violence. The policy will address the prevention of violence and the management of violent situations and support to employees who have faced workplace violence. These policies and procedures shall be communicated to all employees. The Employer will report all incidents of violence as defined herein to the Joint Health and Safety Committee for review. The Employer agrees to provide training and informationon information on the preventionof prevention of violence to all employees who come into contact with potentially aggressive persons. This training will be done during a new employee’s orientation and updated as required. Subject to appropriate legislation, and with the employee’s consent, the Employer will inform the Union within three (3) days of any employee who has been subjected to violence while performing work. Such information shall be submitted in writing to the Union as soon as practicable. The Employer shall: inform employees of any situation relating to their work which may endanger their health and safety, as soon as it learns of the said situation; inform employees regardingthe regarding the risks relatingto relating to their work and provide training and supervision so that employees havethe skills have the knowledge and knowledge skill necessary to safely perform the work assigned to them; ensure that the applicable measures and procedures prescribed in the A worker shall,Health and Safety Act are carried out in the workplace. The parties agree that if incidents in the workplace involving aggressive client and/or family action occur, such action will be recorded and reviewed at the Occupational Health and Safety Committee. Reasonable steps within the control of the Employer will follow to address the legitimate health and safety concerns of employees presented in that forum. It is understood that such resident occurrences will be reviewed at the Resident Care Conference.

Violence. The parties agree that violence shall be defined as any incident in which an employee is abused, threatened or assaulted while performing his or her work. The parties agree it includes the application of force, threats with or without weapons and severe verbal abuse. The parties agree that such incidents will not be condoned. Any employee who believes has been subjected to such incident shall report this to a supervisor who will make every reasonable effort to rectify the situation. For purposes of sub-article (a) only, employees as referred to herein shall mean all employees of the Employer. The Employer agrees to develop formalized policies and procedures in consultation with the Joint Health and Safety Committee to deal with workplace violence. The policy will address the prevention of violence and the management of violent situations and support to employees who have faced workplace violence. These policies and procedures shall be communicated mun to all aI employees. The Employer will report all incidents of violence as defined herein to the Joint Health and Safety Committee for review. The Employer agrees to provide training and informationon information on the preventionof prevention of violence to all employees who come into contact with potentially aggressive persons. This training will be done during a new employee’s orientation and updated as required. Subject to appropriate legislation, and with the employee’s consent, the Employer will inform the Union within three (3) days of any employee who has been subjected to violence while performing work. Such information shall be submitted in writing to the Union as soon as practicable. Each year on April at am, one minute of silence shall be observed in memory of workers killed or injured on the job. The Employer shall: inform Inform employees of any situation relating to their work work, which may endanger their health and safety, safety as soon as it learns of the said situation; inform . Inform employees regardingthe regarding the risks relatingto relating to their work work, and provide training and supervision so that employees havethe have the skills and knowledge necessary to safely perform the work assigned to them; ensure . Ensure that the applicable measures and procedures prescribed in the Health and Safety Act are carried out in the workplace. The Employer will use its best efforts to record and report all needle sticks and sharps incidents. A worker shall,:

Violence. (a) The parties agree that violence shall be defined as any incident in which an employee is abused, threatened or assaulted while performing his or her work. The parties agree it includes the application of force, threats with or without weapons and severe verbal abuse. The parties agree that such incidents will not be condonedcondoned within the workplace or during work related activities. Any employee who believes has been subjected to such incident All employees affected by incidents or injuries of violence/harassment or threats shall report this them to a supervisor who or designate immediately, completing the appropriate forms as per the Employer’s Workplace Violence and Harassment Prevention Policy and Program. The Employer and the Union will make every reasonable effort to rectify initiate a joint investigation of the situationcomplaint as per the Employer’s policy. For purposes of sub-article (a) only, employees as referred to herein shall mean all employees of the Employer. . (b) The Employer agrees to develop formalized policies and procedures in consultation with the Joint Health and Safety Committee to deal with workplace violence. The policy will address the prevention of violence and the management of violent situations and support to employees who have faced workplace violence. These policies and procedures shall be communicated to all employees. . (c) The Employer will report all incidents of violence as defined herein to the Joint Health and Safety Committee for review. . (d) The Employer agrees to provide training and informationon information on the preventionof prevention of violence to all employees who come into contact with potentially aggressive persons. This The employer will endeavour to provide this training will be done during a new employee’s orientation and updated as required. Subject to appropriate legislation, and with the employee’s consent, the Employer will inform the Union within three (3) days of any employee who has been subjected to violence while performing work. Such information shall be submitted in writing to the Union as soon as practicablepossible after a new employee has been hired. (e) The parties will meet and agree on a mutually agreeable process of how workplace violence incidents are to be reported including timelines and types of incidents. It is acknowleged that the Employer has a comprehensive policy on resident handling and safe work practices. Such policies will be reviewed by the Joint Health and Safety Committee. The parties further agree that suitable subjects for discussion at the joint Labour Management Committee will include aggressive residents. The Employer shallwill review with the Joint Occupational Health and Safety Committee written policies to address the management of violent behaviour. Such policies will include but not be limited to: inform employees Designing safe procedures for employees. Providing training appropriate to these policies Reporting all incidents of any situation relating to their work which may endanger their health and safety, as soon as it learns of the said situation; inform employees regardingthe risks relatingto their work and provide training and supervision so that employees havethe skills and knowledge necessary to safely perform the work assigned to them; ensure that the applicable measures and procedures prescribed in the A worker shall,workplace violence.

Violence. The parties agree that violence shall be defined as any incident in which an employee is abused, threatened or assaulted while performing his or her work. The parties agree it includes the application of force, threats with or without weapons and severe verbal abuse. The parties agree that such incidents will not be condoned. Any employee who believes has been subjected to such incident shall report this to a supervisor who will make every reasonable effort to rectify the situation. For purposes of sub-article (a) only, employees as referred to herein shall mean all employees of the Employer. The Employer agrees to develop formalized policies and procedures in consultation with the Joint Health and Safety Committee to deal with workplace violence. The policy will address the prevention of violence and the management of violent situations and support to employees who have faced workplace violence. These policies and procedures shall be communicated to all employees. The Employer will report all incidents of violence as defined herein to the Joint Health and Safety Committee for review. The Employer agrees to provide training and informationon information on the preventionof prevention of violence to all employees who come into contact with potentially aggressive persons. This training will be done during a new employee’s orientation and updated as required. Subject to appropriate legislation, and with the employee’s consent, the Employer will inform the Union within three (3) days of any employee who has been subjected to violence while performing work. Such information shall be submitted in writing to the Union as soon as practicable. The Employer A worker shall: inform employees , work in compliance with the provisions of the Occupational Health and Safety Act and the regulations; use or wear the equipment, protective devices or clothing that the worker’s employer requires to be used or worn; report to his or her employer or supervisor the absence of or defect in any situation relating to their work equipment or protective device of which the worker is aware and which may endanger their health himself, herself or another worker; and safety, as soon as it learns report to his or her employer or supervisor any contravention of the said situation; inform employees regardingthe risks relatingto their work Occupational Health and provide training and supervision so that employees havethe skills and knowledge necessary to safely perform Safety Act or the work assigned to them; ensure that regulations or the applicable measures and procedures prescribed in the A worker shall,existence of any hazard of which he or she knows.

Violence. The parties agree that violence shall be defined as any incident in which an employee is abused, threatened or assaulted while performing his or her work. The parties agree it includes the application of force, threats with or without weapons and severe verbal abuse. The parties agree that such incidents will not be condoned. Any employee who believes has been subjected to such incident shall report this to a supervisor who will make every reasonable effort to rectify the situation. For purposes of sub-article (a) only, employees as referred to herein shall mean all employees of the Employer. The Employer agrees to develop formalized policies and procedures in consultation with the Joint Health and Safety Committee to deal with workplace violence. The policy will address the prevention of violence and the management of violent situations and support to employees who have faced workplace violence. These policies and procedures shall be communicated to all employees. The Employer will report all incidents of violence as defined herein to the Joint Health and Safety Committee for review. The Employer agrees to provide training and informationon information on the preventionof prevention of violence to all employees who come into contact with potentially aggressive persons. This training will be done during a new employee’s orientation and updated as required. Subject to appropriate legislation, and with the employee’s consent, the Employer will inform the Union within three (3) days of any employee who has been subjected to violence while performing work. Such information shall be submitted in writing to the Union as soon as practicable. The Employer shall: inform employees of any situation relating to their work which may endanger their health and safety, as soon as it learns of the said situation; inform employees regardingthe regarding the risks relatingto relating to their work and provide training and supervision so that employees havethe have the skills and knowledge necessary to safely perform the work assigned to them; ensure that the applicable measures and procedures prescribed in the Occupational Health and Safety Act are carried out in the workplace. A worker shall,

Violence. The parties agree that violence shall be defined as any incident in which an employee is abused, threatened or assaulted while performing his or her work. The parties agree it includes the application of force, threats with or without weapons and severe verbal abuse. The parties agree that such incidents will not be condoned. Any employee who believes has been subjected to such incident shall report this to a supervisor who will make every reasonable effort to rectify the situation. For purposes of sub-article (a) only, employees as referred to herein shall mean all employees of the Employer. The Employer agrees to develop formalized policies and procedures in consultation with the Joint Health and Safety Committee to deal with workplace violence. The policy will address the prevention of violence and the management of violent situations and support to employees who have faced workplace violence. These policies and procedures shall be communicated to all employees. The Employer will report all incidents of violence as defined herein to the Joint Health and Safety Committee committee for review. The Employer agrees to provide training and informationon information on the preventionof prevention of violence to all employees who come into contact with potentially aggressive persons. This training will be done during a new employee’s orientation and updated as required. Subject to appropriate legislation, and with the employee’s consent, the Employer will inform the Union within three (3) days of any employee who has been subjected to violence while performing work. Such information shall be submitted in writing to the Union as soon as practicable. The Employer shall: inform employees of any situation relating to their work which may endanger their health and safety, as soon as it learns of the said situation; . inform employees regardingthe regarding the risks relatingto relating to their work and provide training and supervision so that employees havethe have the skills and knowledge necessary to safely perform the work assigned to them; ensure that the applicable measures and procedures prescribed in the Occupational Health and Safety Act are carried out in the workplace. A worker shall,

Violence. (a) The parties agree that violence shall be defined as any incident in which an employee is abused, threatened or assaulted while performing his or her work. The parties agree it includes the application of force, threats with or without weapons and severe verbal abuse. The parties agree that such incidents will not be condoned. Any employee who believes he/she has been subjected to such incident shall report this to a supervisor who will make every reasonable effort to rectify the situation. For purposes of sub-article (a) 19.12 only, employees as referred to herein shall mean all employees of the Employer. . (b) The Employer agrees to develop maintain formalized policies and procedures in consultation with the Joint Health and Safety Committee to deal with workplace violence. The policy will address the prevention of violence and the management of violent situations and support to employees who have faced workplace violence. These policies and procedures shall be communicated to all employees. . (c) The Employer and employees will report all incidents of violence as defined herein as well as aggressive resident and/or family action to Management and the Joint Health and Safety Committee for reviewreview and recommendation. Reasonable steps within the control of the Employer will follow to address the legitimate health and safety concerns of employees presented in that forum. (d) The Employer agrees to provide training and informationon information on the preventionof prevention of violence to all employees who come into contact with potentially aggressive persons. This training will be done during a new employee’s orientation and updated as required. . (e) Subject to appropriate legislation, and with the employee’s consentconsent of the complaining employee registering the complaint, the Employer will inform the designated Union person within three (3) calendar days of any employee who has been subjected to violence while performing his/her work. Such information shall be submitted in writing to the Union as soon as practicable. The Employer shall: inform employees of any situation relating to their work which may endanger their health and safety, as soon as it learns of It is understood that resident occurrences will be reviewed at the said situation; inform employees regardingthe risks relatingto their work and provide training and supervision so that employees havethe skills and knowledge necessary to safely perform the work assigned to them; ensure that the applicable measures and procedures prescribed in the A worker shall,Resident Care Conference.