Yearly Service Credit. The combined cumulative total of Service Credits issued during a Contract Year under these SLAs will not exceed 20% of an Eligible Customer’s total monthly recurring charges for all FirstDigital IP Dedicated Port(s) invoices during the Contract Year.
Appears in 3 contracts
Samples: Service Level Agreement, Service Level Agreement, Service Level Agreement
Yearly Service Credit. The combined cumulative total of Service Credits issued during a Contract Year under these SLAs customarily will not exceed 20% of an Eligible Customer’s total monthly recurring charges for all FirstDigital IP Dedicated Port(s) invoices during the Contract Year.. To the extent these Service Credits exceed 20% of an Eligible Customer’s total monthly recurring charges for all
Appears in 1 contract
Samples: Wholesale Network Transport Services and Internet Contract
Yearly Service Credit. The combined cumulative total of Service Credits issued during a Contract Year under these SLAs customarily will not exceed 20% of an Eligible Customer’s total monthly recurring charges for all FirstDigital IP Dedicated Port(s) invoices during the Contract Year. To the extent these Service Credits exceed 20% of an Eligible Customer’s total monthly recurring charges for all IP Dedicated Port(s) invoices during the Contract Year, will give due consideration as to what amount is equitable for Eligible Customers.
Appears in 1 contract
Samples: Fiber Network Service Agreement
