Outage Time Sample Clauses

Outage Time. Excluding Outages caused by the factors listed below, outage time (“Outage Time”) is the total time in a month that a Customer’s Port is unable to transmit traffic, and Outage Time is measured from the time EPB Fiber Optics opens a trouble ticket to the time a problem is repaired. Outage Time does not include outages of less than 60 seconds duration, or time attributed to Customer’s delay in responding to requests from EPB Fiber Optics for assistance to repair an outage. Outage Time will not include outages caused by: (A) Failure of any component not included in the subsection 2.2 above (B) Failure of Customer-provided local access facilities used to access the Network (C) Scheduled maintenance from 12:00 a.m. (midnight) – 6:00 a.m., local time at site (D) Failure of any components beyond the Network side of a network-to-network interface (“NNI”) (E) Failure of any components EPB Fiber Optics cannot correct because Customer fails to respond to requests for access to customer’s facilities or are otherwise inaccessible (F) Troubles resolved as “No Trouble Found” (G) Force majeure events under the Agreement (H) Customer’s negligence or willful misconduct or the negligence or willful misconduct of others using services under the Agreement; or (I) Lateral Exchange Network Service.
Sample 1See All (4)
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Outage Time. Excluding Outages caused by the factors listed below, outage time (“Outage Time”) is the total time in a month that a Customer’s Port is unable to transmit traffic, and Outage Time is measured from the time EPB Fiber Optics opens a trouble ticket to the time a problem is repaired. Outage Time does not include outages of less than 60 seconds duration, or time attributed to Customer’s delay in responding to requests from EPB Fiber Optics for assistance to repair an outage. Outage Time will not include outages caused by: (A) Failure of any component not included in the subsection 2.2 above (B) Failure of Customer-provided local access facilities used to access the Network (C) Scheduled maintenance between 12:00 a.m. (midnight) and 6:00 a.m., local time at site on both sides of connection up to two hours in a three month period. (D) Failure of any components beyond the Network side of a network-to-network interface (“NNI”) (E) Failure of any components EPB Fiber Optics cannot correct because Customer fails to respond to requests for access or customer’s facilities are otherwise inaccessible (F) Troubles resolved as “No Trouble Found” (G) Force majeure events under the Agreement (H) Customer’s negligence or willful misconduct or the negligence or willful misconduct of others using services under the Agreement; or (I) Lateral Exchange Network Service.
Sample 1
Outage Time. Excluding Outages caused by the a. Failure of any component not included in the subsection 2.2 above b. Failure of Customer-provided local access facilities used to access the IP Network c. Scheduled maintenance from 12:00 a.m. (midnight) – 6:00 a.m., local time at site d. Failure of any components beyond the IP side of a network-to-network interface (“NNI”) of Customer’s receipt of EPB Fiber Optics’ invoice for that billing month. Once EPB Fiber Optics verifies that the actual Service Level Standards are below the committed levels in any given billing month, EPB Fiber Optics will calculate the cumulative total Outage Time for the specific billing month and will issue a service credit (“Service Credit”) to Customer that will appear on Customer’s monthly invoice. The Service Credit will equal the applicable amount from the table below. Service Credits will not exceed the limits in Section 4. Less than or equal to one (1) hour One (1) Day’s Service Credit Greater than one (1) hour one (1) Day’s service Credit plus one (1)-Day Ser- vice Credit for each Whole hour of Outage Time in excess of one (1) hour *1-Day Service Credit is equal to 1/30 of the monthly recurring charge for the affected Port in the applicable month (N-Days Service Credit is equal to 1-Day Service Credit multiplied by N, where N is the number of Days of Service Credit).
Sample 1
Outage Time. Excluding outages caused by the factors listed below, outage time ("Outage Time") is the total time in a month that a Customer's Port is unable to transmit or receive High Level Data Link Control ("HDLC") traffic. Outage Time is measured from the time Sprint opens a IP Port Availability Performance Guarantee Rev. 10/23/98 Sprint Proprietary Information trouble ticket to the time a problem is repaired. Outage Time does not include outages of less than 60 seconds duration, or time attributed to Custxxxx'x xelay in responding to Sprint's requests for assistance to repair an outage. Outage Time will not include outages caused by: (A) failure of any component not included in subsection 2.2 above; (B) failure of Customer-provided local access facilities used to access the Sprint IP Network; (C) scheduled maintenance from 12:00 A.M. - 6:00 A.M., Local time at site, Mondays for Internet, Wednesdays for Intranet. Refer to http://xxx.xxxxxxxxxx.xxx xxx current schedule; (D) failure of any components beyond the 1P side of a network-to-network interface ("NNI"); (E) failure of any components on the Frame Relay side of an IP-Frame Relay Gateway Service or the ATM side of an IP-ATM Gateway Service; (F) failure of any components that Sprint cannot correct because Customer is inaccessible; (G) troubles resolved as "No Trouble Found"; (H) force majeure events; (I) Customer's negligence or willful misconduct or the negligence or willful misconduct of others authorized by Customer to use the IP Products and Services; or (J) lateral Exchange Network Service.
Sample 1
Outage Time. Excluding Outages caused by the factors listed below, outage time (“Outage Time”) is the total time in a month that a Customer’s Port is unable to transmit traffic, and Outage Time is measured from the time EPB Fiber Optics opens a trouble ticket to the time a problem is repaired. Outage Time does not include outages of less than 60 seconds duration, or time attributed to Customer’s delay in responding to requests from EPB Fiber Optics for assistance to repair an outage. Outage Time will not include outages caused by: a. Failure of any component not included in the subsection 2.2 above b. Failure of Customer-provided local access facilities used to access the Network c. Scheduled maintenance from 12:00 a.m. Optics will calculate the cumulative total Outage Time for the specific billing month and will issue a service credit (“Service Credit”) to Customer that will appear on Customer’s monthly invoice. The Service Credit will equal the applicable amount from the table below. Service Credits will not exceed the limits in Section 4. Less than or equal to one (1) hour One 1-Day’s Service Credit Greater than one (1) hour one 1-Day’s service Credit plus one 1-Day Ser- vice Credit for each Whole hour of Outage Time in excess of one (1) hour *1-Day Service Credit is equal to 1/30 of the monthly recurring charge for the affected Port in the applicable month (N-Days Service Credit is equal to 1-Day Service Credit multiplied by N, where N is the number of Days of Service Credit).
Sample 1

Related to Outage Time

  • Wash-Up Time 37.01 Where the Employer determines there is a clear-cut need, wash-up time, to a maximum of ten (10) minutes immediately before the end of a work period, will be permitted.

  • Break Time For daily work assignments of six or more hours, permanent and probationary employees (except bus drivers and bus aides) shall be entitled to one 15-minute break for each half of the work assignment. For work assignments of less than six hours, such employees shall be entitled to one 15-minute break. Employees who spend a majority of the workday working with a Video Display Terminal (VDT) shall be permitted to perform other job-related duties (i.e., work not involving use of a VDT) 10 continuous minutes out of each hour. Such time shall not be cumulative and shall be in addition to break time established above.

  • Show Up Time An employee who reports to work in the usual manner without having been notified that there is no work available and is sent home because of lack of work before having worked four (4) hours shall receive a minimum of four (4) hours pay at their prevailing hourly rate. The employee shall also receive their full accommodation allowance if and when applicable. Each employee must inform the Employer of a means of being contacted on short notice. If an attempt is made by the Employer at least two (2) hours before the employee’s shift commences by way of the contact information provided, in an effort to inform the employee of a lack of work, and the Employer is unable to do so, the employee will not be entitled to show up time.

  • Crib Time (i) When an Employee is required to work overtime after the usual ceasing time for the day or shift for two hours or more, he/she shall be allowed to take, without deduction of pay, a crib time of twenty minutes in duration immediately after such ceasing time and thereafter, after each four hours of continuous work, he/she shall be allowed to take also, without deduction of pay, a crib time of 30 minutes in duration. (ii) In the event of an Employee remaining at work after the usual ceasing time without taking the crib time of twenty minutes and continuing at work for a period of two hours or more, he/she shall be regarded as having worked twenty minutes more than the time worked and be paid accordingly.

  • Flex Time Upon agreement of the supervisor's immediate supervisor, an individual flex-time schedule may be established.

  • Response Time PROVIDING PARTY shall respond to and resolve any problems in connection with the Corporate Services for RECEIVING PARTY within a commercially reasonable period of time, using response and proposed resolution times consistent with its response and resolution of such problems for itself.

  • Outages 9.7.1.1 Outage Authority and Coordination. Interconnection Customer and Transmission Owner may each in accordance with Good Utility Practice in coordination with the other Party and Transmission Provider remove from service any of its respective Interconnection Facilities, System Protection Facilities, Network Upgrades, System Protection Facilities or Distribution Upgrades that may impact the other Party’s facilities as necessary to perform maintenance or testing or to install or replace equipment. Absent an Emergency Condition, the Party scheduling a removal of such facility(ies) from service will use Reasonable Efforts to notify one another and schedule such removal on a date and time mutually acceptable to the Parties. In all circumstances, any Party planning to remove such facility(ies) from service shall use Reasonable Efforts to minimize the effect on the other Parties of such removal.

  • Planned Outages Seller shall schedule Planned Outages for the Project in accordance with Good Industry Practices and with the prior written consent of Buyer, which consent may not be unreasonably withheld or conditioned. The Parties acknowledge that in all circumstances, Good Industry Practices shall dictate when Planned Outages should occur. Seller shall notify Buyer of its proposed Planned Outage schedule for the Project for the following calendar year by submitting a written Planned Outage schedule no later than October 1st of each year during the Delivery Term. The Planned Outage schedule is subject to Buyer’s approval, which approval may not be unreasonably withheld or conditioned. Buyer shall promptly respond with its approval or with reasonable modifications to the Planned Outage schedule and Seller shall use its best efforts in accordance with Good Industry Practices to accommodate Xxxxx’s requested modifications. Notwithstanding the submission of the Planned Outage schedule described above, Seller shall also submit a completed Outage Notification Form to Buyer no later than fourteen (14) days prior to each Planned Outage and all appropriate outage information or requests to the CAISO in accordance with the CAISO Tariff. Seller shall contact Buyer with any requested changes to the Planned Outage schedule if Seller believes the Project must be shut down to conduct maintenance that cannot be delayed until the next scheduled Planned Outage consistent with Good Industry Practices. Seller shall not change its Planned Outage schedule without Buyer’s approval, not to be unreasonably withheld or conditioned. Seller shall use its best efforts in accordance with Good Industry Practices not to schedule Planned Outages during the months of July, August, September and October. At Buyer’s request, Seller shall use commercially reasonable efforts to reschedule Planned Outage so that it may deliver Product during CAISO declared or threatened emergency periods. Seller shall not substitute Energy from any other source for the output of the Project during a Planned Outage.

  • Sick Time An employee shall have all of his/her accrued sick leave credits transferred when the employee is transferred to a different State agency.

  • Work Time Work time is defined as all hours actually spent in pay status including travel time required by and at the direction of the Employer before, during or after the regularly-assigned workday.

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