Yearly Service Credit. Notwithstanding the monthly service credit limitation under Section 7(a), the combined cumulative total of Service Credits issued during each year that the Agreement is in effect will not exceed ten percent (10%) of Customer’s total services for the affected port that has been or will be invoiced during that year.
Appears in 2 contracts
Yearly Service Credit. Notwithstanding the monthly service credit limitation under Section 7(a)section 4.1, the combined cumulative total of Service Credits issued during each year that the Agreement is in effect will not exceed ten percent (10%) % of Customer’s total services for the affected port Port that has been or will be invoiced during that year.
Appears in 2 contracts
Samples: Service Level Agreement, Service Level Agreement – Vlan Services
Yearly Service Credit. Notwithstanding the monthly service credit limitation under Section 7(a), the combined cumulative total of Service Credits issued during each year that the Agreement is in effect will not exceed ten percent (10%) of Customer’s total services for the affected port that has been or will be invoiced during that year.. APPLICABILITY
Appears in 1 contract
Samples: Service Level Agreement
