Your CHI Social Services Supervisor is Sample Clauses

Your CHI Social Services Supervisor is. This individual is employed by CHI and is responsible for supervising your case. This individual is available for consultation with your home study social worker which includes both reviewing and approving your Home Study and when the time comes they will be sending the child referral to your family and your home study social worker.
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Your CHI Social Services Supervisor is. This individual is employed by CHI and is responsible for supervising your case. This individual is available for consultation with your home study social worker which includes both reviewing and approving your Home Study. Initials , Children's House Internationals’ Client Complaint Procedure is designed to provide an avenue for birth parents, prospective adoptive parents, or adoptees to submit their concerns and/or complaints regarding the services or activities of CHI, directly with the agency for resolution. Under this plan, clients may submit grievances in the following sequence: 1. When an individual (mentioned above) has a complaint, the complaint should first be verbally discussed with the individual associated with the agency that the complainant has an issue with or direct contact. At this point the complaint will not be registered. If the individual feels that a suitable agreement has not been reached, the individual is encouraged to exercise their right to proceed to the second step of this plan. O N L Y 2. If the Complainant believes the complaint has not been resolved with the first contact, the Complainant must put the compliant in writing and present it in an email or by mail. Once received the complaint will be routed to the Social Services Supervisor that approved the case. The Social Services Supervisor has fourteen (14) working days to respond to the Complainant’s complaint by email or mail. If the Complainant feels that a suitable resolution has not been reached, the Complainant is presented with the option to escalate the complaint to the next step.

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