Cancellation by the customer Musterklauseln

Cancellation by the customer. Siemens Industry Software GmbH Am Kabellager 9 Tel.: +00 000 00000-0 Leitung: Xx. Xxxxx Xxxxxx 51063 Köln Deutschland Fax: +00 000 000000 xxx.xx.xxxxxxx.xxx Confirmed trainings can be canceled in writing (via email or letter) without any charges up to 2 weeks before the training start (upon reception of the cancellation at SISW), thereafter, SISW will charge a fee of 30% of the training price (list price). Is there no written notice given until latest 1 week before the trainings start or if the trainee does not attend to the training, we will charge the full training price (list price). There is the possibility, under retention of the invoice address and the date, to nominate a substitute participant. He or she can be nominated for no additional charges at any time before the training starts.

Cancellation by the customer. 1. Cancellations must be made in writing. 2. For accommodation, the following applies to a cancellation by the customer: 2.1. In case of cancellation the customer is obliged to pay 80 % of the agreed room rate for each room and booked nights. 2.2. For group bookings of at least 10 room nights a) up to 90 calendar days before arrival of the group, 80 % of the booked or remaining room nights may be reduced free of charge, b) up to 60 calendar days before arrival of the group, 70 % of the booked or remaining room nights may be reduced free of charge, c) up to 30 calendar days before arrival of the group, 40 % of the booked or remaining room nights may be reduced free of charge, d) up to 14 calendar days before arrival of the group, 20 % of the booked or remaining room nights may be reduced free of charge, e) up to 5 calendar days before arrival of the group, 5 % of the booked or remaining room nights may be reduced free of charge. 2.3. In respect of individual bookings, the cancellation period stated on the written confirmation shall apply. 3. For functions, the following shall apply to a cancellation by the customer: a) If the customer withdraws between the 60th and the 30th calendar day before the date of the event, then the hotel is entitled to invoice the agreed rental price, to the extent it is no longer possible to re-rent the rooms, however at least 10 % of the agreed rental price. b) If the customer withdraws between the 30th and the 14th calendar day before the date of the event, then the hotel is entitled to invoice the agreed rental price plus 50 % of the lost food revenue. c) If the customer withdraws between the 14th and the 7th calendar day before the date of the event, then the hotel is entitled to invoice the agreed rental price plus 75 % of the lost food revenue, upon later withdrawal also the full food revenue. d) The catering revenue shall be calculated using the formula: catering menu price x the number of persons. If no price had been agreed for the menu, the food price or the cheapest 3-course meal at the then current function prices shall form the basis. If no estimated room rental for the function was given, the current room rental prices for this period shall apply. e) If a flat conference fee has been agreed per participant, the hotel is entitled in the event of any withdrawal to charge 60 % of the agreed flat conference fee x (times) the agreed number of participants between the 60th and the 30th calendar day before the event date a...